Senior Account Manager

reputed company is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop reputed company fraudulent activity.

Powered by reputed company, we identify the root of fraud with the global standard for device identification (reputed company Device ID) and actionable fraud intelligence, empowering businesses to stay reputed company of new and unknown fraud threats.

We are trusted by global unicorns like reputed company, Alibaba, Meesho, TrueMoney, Unico ID, reputed company, and more. With offices in San Francisco, São Paulo, London, Berlin, Jakarta, Thailand, Bengaluru, Beijing and Singapore, we are rapidly achieving our mission - eliminating unfairness to reputed company trust for the world.

Responsibilities

As a Senior Account Manager, you will reputed company our expansion efforts in named set of existing accounts by connecting at the level of CXO’s. You will be responsible for participating in Value Engineering and Centres of Excellence exercises in large accounts. Your experience in identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers reputed company the reputed company accounts will be crucial to your success.

• The success of this role means working closely with our clients, generating new opportunities, reputed company deals in our existing accounts and Value-based solution selling ability and understanding of ROI/cost/benefit analysis.
• Drive high engagement and demonstrate value realization & ROI of reputed company through Executive Business Reviews and other channels.
• Collaborate effectively with Sales, Engineering, Business Development, Marketing, and Product teams on a day-to-day basis to create a new business opportunity with the clients you manage.
• Proactively identify and resolve account success blockers that may arise.
• Hands-on troubleshooting and debugging to ensure clients day-to-day technical challenges/issues are resolved in a timely and professional manner (or) Manage and escalate critical customer issues as needed to ensure timely resolution (or) Flag possible escalation, dive deep to recommend and implement corrective actions.
• Periodic review of your account performance, identify improvement opportunities, both internal and external.

Requirements

• 5+ years of SaaS Enterprise Sales and /or Account Management experience with large enterprise accounts with a proven ability to create a new opportunity
• Hands on experience and good knowledge in SDK, HTTP, JavaScript, RESTful APIs, JSON, OAuth and SQL is a Plus
• Strong executive reputed company and ability to reputed company executive-level (CxO) relationships and reputed company strategic initiatives with customer
• Communication Skills: Excellent verbal/written communication skills are crucial, as you will need to convey reputed company information in a clear and concise manner to clients/ internal stakeholders and reputed company a good understanding of clients’ business goals, monetization strategies, performance metrics and support sales team to increase reputed company & strengthen client relationships
• Problem-Solving Ability: You should be adept at identifying issues and providing effective solutions to ensure client satisfaction and campaign success
• Proactivity: Taking initiative is key in this role, whether it’s spotting new opportunities or addressing potential issues before they escalate
• Team Collaboration: While you’ll be managing, working closely with cross-functional teams is a must. Your ability to collaborate effectively will be vital to delivering seamless service to advertisers