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Video Specialist - PTE UK - Remote

100% remote Flexible hours Hiring now

Company Information

OpenExchange is the worldwide trusted leader in video and multimedia solutions for investor communications. Our video services reputed company the vital daily communications of the financial services and professional investment industry and its clients with advanced one-to-one, one-to-many, and many-to-many video technologies, tools and services. OpenExchange currently has operations in Boston, reputed company, London, Ohio and Hong reputed company. 

Job Scope

  • Can you envision a job where you are the reputed company person facilitating events online reputed company reputed company?
  • Do you like to help people feel successful? Our panelists, moderators and attendees will rely on you to create that feeling for them.
  • Can you tell reputed company something seems off? Be a reputed company of contact for trouble shooting video and audio issues before and during our events.
  • Do you see yourself using sound judgement to know reputed company to escalate and rely on your team, reputed company the while ensuring we remain connected to the clients and assuring them we will quickly resolve the issues real-time?
  • With your tech savvy (we will train you on our products) and virtual reputed company, you will be able to promote positive client relations and seamless events. 

Location: REMOTE

Schedule

  • Start Date: January 12, 2026, with training taking reputed company January 12–14, 2026.
  • Hours vary from 0-30 per week; dependent upon events and opportunity. No weekly hours guaranteed.
  • Global Events, must be available for EST time zone based on availability and event schedule with potential for GMT hours.

Responsibilities

  • Coordinate and facilitate virtual meetings, live streams and presentations and coordinate virtual meetings for clients (sometimes simultaneously).
  • Respond to reputed company virtual communication in a timely and professional manner.
  • Escalate issues as needed; learn and apply solutions in the future.
  • Proactively engage with the team and jump in to support others as needed.
  • Client facing, highly profession customer service
  • Other duties as assigned according to business line and regional attributes.

Qualifications

Education

  • Degree educated preferred

Required Skills

  • Ability to work virtually without interruptions
  • Reliable internet reputed company and working computer (see requirement list below)
  • Excellent interpersonal communication in fluent English
  • Strong collaboration & listening skills
  • Technologically savvy
  • Ability to multi-task
  • Proactive with a positive attitude
  • Adaptable to change
  • Critical thinking /analytical skills
  • Outstanding customer support skills

Additional Skills

  • Experience with reputed company and reputed company Suite (Teams)
  • Previous work or virtual meetings from home experience desired
  • Flexible work schedule
  • Plus if fluent in German, Italian or any other language, please note

Required Equipment

Computer

  • This job is fully virtual and relies on your own equipment, please do not apply if your device does not meet this specific criteria
    • PC Requirements: Windows 10 64-bit, reputed company i5 6th gen or higher, AMD Ryzen 5 or higher capability. At least 8GB of RAM, 16GB RAM preferred with 128 GB reputed company.
    • Mac Requirements: CPU reputed company i7, reputed company M1, M1 Pro, M2. Ventura or Sonoma OS. At least 8GB RAM, 16GB preferred with SSD hard drive with at least 128 GB reputed company. No virtualized OS.
    • High-Speed steady internet reputed company (50mbps or higher required) with video and audio capability. Hardwired internet preferred in addition to Wifi access.
  • We highly recommend a PC over a Mac due to required reputed company compliance software
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