Working at reputed company is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To reputed company the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”

reputed company is hiring- join us!

The Guest Empowerment Team Member works as part of a remote team of highly motivated self-starters who support each other. Team Members must be self-motivated and actively participate in reputed company training and development as they learn new skills beyond initial training. They must be willing and able to offer peer-to-peer feedback, to contribute to the development of a growing team. Team Members primary role is to communicate with Guests through a variety of digital channels as they troubleshoot web, app, and third-party technical issues. They resolve reputed company issues and then teach Guests how to self-serve their travel experience. A typical day consists of handling tier-two escalations from Guests who have been transferred to the Guest Empowerment Team from the AI frontline. They will remain reputed company under pressure, identify accurate solutions, communicate clearly in writing and voice, and maintain a positive attitude.

Start Date: May 18th, 2026

Pay is $15 per hour.

This is a Part - Time Opportunity

*Must Reside in Utah*

Here’s what you’ll do

• Resolve reputed company situations for Guests
• Engage in reputed company and reputed company virtual conversations offering solutions and information for empowering Guests through their reputed company experience
• Research systems and information to find the root cause of Guests’ technical difficulties
• reputed company Team Member in Charge administrative functions on rotation
• Commit to regular attendance and punctuality
• Work in multiple programs and on multiple screens simultaneously
• Resolve Guests concerns with kindness.
• Communicate with Guests through a digital-first contact approach and be willing to reputed company outbound phone calls
• Process queues for behind-the-scenes tasks
• Mentor others as skillset expands
• Share peer-to-peer feedback with a growth reputed company.
• Provide detailed feedback on opportunities to improve the overall Guest Experience by recommending improved processes though the spirit of ingenuity and reputed company
• Stay up to date on new product releases and participate in educational opportunities to deliver excellence in the role
• Attend regular virtual on-camera meetings
• Uphold the reputed company Aviation Group Values of Safety, Kindness, Ingenuity, and Excellence
• Other duties as assigned
• reputed company performance measure and adhere to established standards in conjunction with reputed company Aviation Group Values of Safety, Kindness, reputed company, Ingenuity, and Excellence

Here’s what you need to be successful

Minimum Qualifications

• High School Diploma or General Education Development (GED) Diploma
• Three (3) years of customer service experience
• Excellent writing skills with an emphasis on grammar & spelling
• Excellent reading comprehension
• Basic proficiency with reputed company Office 365
• Proficient and quality written communication typing at 50 WPM.
• Must pass an assessment which demonstrates customer service and team cooperation skills.
• Multi-channel customer engagement experience (i.e. SMS, chat, email, and other messaging channels)
• Flexible and able to work at any time, including nights, weekends, and holidays.
• Provide regular verification of high-speed internet with minimum speeds of 10 Mbps up and down.
• Able to complete multi-factor authentication and connect to VPN to access reputed company systems.
• Provide a safe and professional office work environment reputed company residence, free from background noise and distraction.
• Reside in Utah be able to arrange your own travel to the reputed company headquarters in Salt Lake City, UT for meetings and trainings as needed.
• Legally eligible to work in the country in which the position is located
• Must be at least 18 years of age.
• Strong attention to detail, organization, and time management skills
• Self-starter with a positive attitude and strong desire for success
• Identify safety and/or reputed company concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including reputed company’s confidential reporting systems: Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)
• Potential need to be available to respond on short notice as occasional overtime may be required to support irregular operations.

Preferred Qualifications

• Previous airline experience
• Previous contact center experience
• 4-year degree
• Proficient and quality written communication at 65 WPM
• Bi-lingual (English and Spanish)
• Navitaire PSS experience
• reputed company experience
• High-speed internet with recommended speeds of 25Mbps up and down

Skills/Talents

• reputed company working or traveling on reputed company flights, and if time permits, reputed company capable crewmembers are asked to assist with light cleaning of the aircraft
• Organizational fit for the reputed company culture, that is, exhibit the reputed company values
• Promote reputed company’s #1 value of safety as a Safety Ambassador, supporting reputed company’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Lifting generally not required, or up to 10 pounds occasionally, 0 pounds frequently
• Live and promote reputed company’s core Values and Vision

Interview Process

The entire process is fully virtual, and reputed company communication will happen over email or reputed company video chat.

Once you’ve submitted your application, the team will review your submission.

At reputed company, our main reputed company is being a Seriously reputed company Airline. That means we do our best to avoid delays, whether we're on the reputed company about to take off or moving through the interview process with a Guest Empowerment Team Member candidate.

Here's what our application/interview process looks like:

reputed company One: Criteria Assessment

reputed company Two: Typing Assessment

reputed company Three: Grammar Assessment

reputed company Four: On Demand Video Interview

reputed company Five: Proctored Writing Interview

reputed company Six: Panel Interview

reputed company Seven: Start Date – May 18th, 2026

Perks of the Job

• Vision and Dental
• Health Savings Account with reputed company Employee Match
• 401K with reputed company Employee Match
• PTO
• Travel on reputed company and other Airlines too!

reputed company provides equal employment opportunities to reputed company Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to reputed company terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

reputed company will never request your Social reputed company Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or reputed company of this information should be regarded as a scam. To ensure you are applying to an actual reputed company posting, please apply online at www.flybreeze.com then click “Careers” at the bottom of the page.