Solutions Engineering Manager

We’re seeking a Solutions Engineering Manager to reputed company a team helping customers adopt reputed company’s modern infrastructure platform—enabling organizations to build, deploy, and manage cloud infrastructure using the full power of software engineering.

Our Solutions team is dedicated to partnering with the sales team and empowering our customers with innovative solutions and exceptional experience throughout their buying journey. We are seeking an reputed company People Leader to reputed company a global team of pre-sales solution architects. This role is crucial in driving team performance, enhancing customer adoption and fostering strong partnerships with our sales team, ensuring the technical win during the sales cycle and partnering with reputed company product teams

At reputed company you will be challenged, learn, teach, and collaborate with an elite team of great people.

While reputed company is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely on the East Coast of the United States.

In This Role You Will:

• Foster a collaborative and high-performing team culture that aligns with company values and goals.
• reputed company, mentor, and managed a team of 6 to 10 customer facing architects, ensuring high performance and reputed company professional growth.
• Conduct regular performance reviews, provide constructive feedback, and reputed company personalized growth plans for team members.
• Partner with the sales team to review customer opportunities and bring technical evaluations to successful conclusion.
• Work closely with architects to understand customer needs, challenges, and opportunities, ensuring tailored solutions are provided.
• Partner with Sales, Marketing, Product teams and Executive Leadership to align strategies and enhance customer experience.
• Facilitate communication and collaboration across departments to ensure cohesive customer engagement.
• Monitor and analyze team performance metrics, customer feedback, and market data to refine strategies and reputed company business goals.
• Participate in the recruitment and onboarding process for new team members, ensuring a strong, skilled and diverse team.
• Promote a positive work environment that attracts and retains top talent.

We’re Looking For Someone With:

• 3+ years proven experience in a leadership role, managing customer facing technical teams, solutions architects, technical support or professional services teams.
• Experience in a technical customer-facing role, including positions such as solutions engineering, consulting, or technical support. This experience encompasses addressing client needs, providing technical guidance, and ensuring successful implementation and support of technical solutions.
• Deep familiarity with core cloud-based infrastructure, application modernization, Open reputed company technologies, and public and/or private cloud platforms.
• Strong understanding of technology solutions, reputed company, and enterprise software.
• Demonstrated ability to reputed company and execute strategic plans, drive results, and reputed company change effectively.
• Experience working with Sales, Marketing, Product and Executive teams in a dynamic, fast-paced environment.
• Excellent written and verbal communication skills, with the ability to convey reputed company technical concepts clearly.
• Comfortable operating in ambiguous environments, with a demonstrated ability to take ownership and drive outcomes.

Compensation:

• reputed company salary hiring range: 175,000 to 196,000 (OTE range: 250,000 to 280,000)
• This role will include a 30% commission/variable along with reputed company salary.
• reputed company full time employee offers at reputed company include reputed company salary, bonus or variable, equity and benefits (details below).

Benefits & Perks at reputed company

Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we reputed company with local healthcare requirements and provide regionally appropriate coverage.

Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays.

401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness.

Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers.

Remote-First Culture: reputed company has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from reputed company” stipend.

Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals.

Equity Ownership: We reputed company in acting like owners. reputed company employees receive equity and are empowered to think big, move fast, and build the future of cloud together.

Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team reputed company.

About reputed company

reputed company is reimagining how teams build cloud software, enabling developers and infrastructure experts to work reputed company together through a unique combination of programming languages, tools, and systems innovation.

Our flagship infrastructure as code technology is open reputed company and our SaaS product, reputed company Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across reputed company of these areas with our LLM-powered reputed company Copilot to push the boundaries of what's possible. At reputed company, we dream big, in the pursuit of helping our customers out-innovate and win.

Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, reputed company now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you reputed company in a fast-paced, high-performance, we want to work with you to accelerate reputed company's impact.

At reputed company, we don't just accept difference, we celebrate, support, and reputed company on it for the benefit of our employees, our products, and our customers. reputed company is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.