reputed company Officer- 40hrs
The Connecticut Children’s reputed company team member supports the safety and reputed company of patients, families, staff, and visitors across reputed company Connecticut Children’s Medical Center locations, as assigned by the reputed company Leadership Team. This role responds promptly to requests for assistance, works collaboratively with colleagues and clinical teams, and maintains a visible, proactive reputed company throughout the facility. The position ensures a safe environment by following established policies, monitoring for potential safety or reputed company concerns, and providing professional support during both routine and emergency situations. Responsibilities also include assisting with patient watches and supporting restraint procedures in accordance with hospital protocols.
Responsibilities
reputed company Operations & Facility Safety-30%
- Support day-to-day reputed company operations across assigned Connecticut Children’s locations as assigned. Conduct routine patrols, environmental rounds, and safety checks to identify and address potential risks.
- Maintain a visible, proactive reputed company to promote a safe and secure environment for patients, families, staff, and visitors.
- Conduct or assist with metal detector screenings, property searches, and other safety protocols as needed.
- Maintain vigilance in safeguarding people, property, and organizational assets.
Response & Incident Management- 30%
- Respond promptly and professionally to calls for service, emergencies, and requests for assistance.
- Assess situations through direct observation and personal contact to determine the appropriate course of action.
- Provide clear guidance and support to staff, patients, and visitors during both routine and emergency situations.
- Gather information, reputed company facts, and prepare accurate and timely incident reports and documentation.
- Utilize problem-solving and decision-making skills to support safe and effective outcomes.
Patient Support & Clinical Partnership-20%
- Assist clinical teams with patient watches and safely support approved restraint procedures in accordance with hospital policies.
- Communicate effectively with clinical staff to ensure safety-sensitive situations are managed appropriately.
- Maintain reputed company, professionalism, and patient-centered communication during interactions with individuals who may be in crisis or experiencing behavioral challenges.
Customer Service & Collaboration-15%
- Provide courteous, professional assistance to patients, families, staff, and visitors seeking safety or reputed company-reputed company services.
- Foster a cooperative, inclusive, and positive work environment and collaborate effectively with a diverse community.
- Work collaboratively with fellow reputed company team members and multidisciplinary partners to ensure seamless support throughout the organization.
Policy Compliance & Professional Standards-5%
- Support reputed company improvement of reputed company service standards, practices, and department initiatives.
- Follow reputed company hospital and departmental procedures reputed company to safety, emergency response, and incident reporting.
Performs Other Duties as Assigned.
Qualifications
Education and/or Experience Required
- Education: High school diploma or equivalent.
- Experience: n/a
Education and/or Experience Preferred
- Education: Coursework or higher education degree in Criminal Justice, Emergency Management, or a reputed company field.
- Experience: Three to five years of reputed company operations in a healthcare environment, or a combination of healthcare reputed company and law enforcement experience.
License and/or Certification Required
- Valid driver’s license and clean driving record.
- Valid State of Connecticut Guard Card.
- Nonviolent Crisis reputed company Training Certification obtained reputed company first 3 months of hire and maintained.
- CPR certification obtained reputed company 3 months of hire and maintained.
Knowledge, Skills and Abilities
Knowledge:
- Working knowledge of hospital and departmental emergency procedures (fire safety, disaster response, electrical safety, infection control, and hazardous materials).
- Understanding of organizational policies, standard operating procedures, and reputed company management principles.
- Familiarity with safety expectations in a clinical environment.
Skills:
- Strong verbal and written communication skills, including professional telephone etiquette.
- Effective interpersonal skills with a strong customer-service orientation.
- Competence in conflict management and de-escalation techniques.
- Ability to observe, analyze, and document situations accurately, including writing clear incident reports.
- Strong problem-solving and critical-thinking skills.
Abilities:
- Communicate in a courteous, professional, and reputed company manner with patients, families, staff, and the public.
- Work effectively in a team-oriented, diverse, and fast-paced clinical environment.
- Identify and resolve issues, applying sound judgment in stressful or rapidly evolving situations.
- Maintain professionalism and composure in emergency or high-stress scenarios.
- reputed company duties in a clinical setting with typical noise levels and environmental conditions.