Director, Business Development

Have you ever used the self-checkout in a Target, Walmart or Home Depot? Played a slot machine at a MGM Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you’ve answered with a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).   

We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide.  From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.     

Headquartered in Malvern, PA, CPI is supported by: >2,000 global associates, 7 manufacturing sites, 12 corporate offices and a national field service organization. 

WHAT YOU’LL BE DOING

As Director of Business Development, Field Services, you will spearhead CPI’s growth into new market segments, with a strong focus on retail POS solutions. Leveraging your established network in retail and deep understanding of POS hardware, software, and services, you will identify, pursue, and win new business opportunities. This is a true hunter role—ideal for a self-starter who thrives on building relationships, closing deals, and driving revenue. 

If you’re a dynamic business development leader with deep retail POS experience and a passion for winning new business, CPI wants to hear from you! 

Key Responsibilities

• Develop and execute business development strategies for CPI’s Field Services, targeting retail and other key verticals. 

• Manage the full sales cycle—from lead generation and prospecting to qualification, solution packaging, and closing—using Salesforce CRM. 

• Build and expand CPI’s presence in the retail POS market by leveraging your network of OEMs, end customers, and industry partners. 

• Identify customer needs and craft tailored solutions that differentiate CPI from competitors. 

• Prepare and deliver compelling proposals and presentations to clients and internal stakeholders. 

• Attend industry events, trade shows, and conferences to promote CPI’s field services and expand market reach. 

• Collaborate with internal service teams to ensure exceptional delivery and customer satisfaction 

WHO WE’RE LOOKING FOR

You will bring a strong customer focus with well demonstrated success in negotiating and winning.  

Qualifications and Requirements

• Bachelor’s degree in business administration or equivalent experience in sales/business development. 

• Minimum 5 years’ experience in technical field sales or business development, with a strong track record in retail POS hardware, software, or services. 

• Established network in the retail sector, with proven ability to open doors and build lasting relationships. 

• Hands-on experience with CRM systems (Salesforce preferred) for managing sales pipelines and customer interactions. 

• Demonstrated hunter mentality—self-motivated, results-driven, and relentless in pursuing new business. 

• Excellent communication, negotiation, and presentation skills. 

• Willingness to travel domestically and internationally (up to 50%). 

Personal Attributes

This role requires a dynamic individual who enjoys serving our customers and has the tenacity to negotiate deals for uncovered opportunities. Desired attributes include: 

• Action Oriented: You display a sense of urgency and are known for being a timely decision maker 

• Customer Service Oriented: You possess a drive to serve your “customers” and focus on responding promptly to project team needs 

• Facilitator: You are good at negotiating win-win solutions 

• Organized: You assemble all necessary materials and information before starting a task 

• Presentation skills: You are confident when speaking to groups and presenting information 

• Quality written communication: Your writing is concise and descriptive, and you believe it is necessary to “overcommunicate” project status/updates 

WHAT WE’RE OFFERING

• Flexible work environments 

• Defined career growth plans with opportunities to go outside of your “comfort zone” 

• Medical, dental, & vision insurance  

• 401K with Company contribution 

• Life insurance and disability benefits  

• Community involvement and volunteering events 

• Opportunities to travel and work at our global sites 

Sound interesting? Come see why we are OneCPI! 

CPI is part of Crane NXT

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com. 

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. 

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