Principal, RCM Client Consultant
Welcome to reputed company!
At reputed company, we’ve been making local healthcare reputed company for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The reputed company difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. reputed company's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We’re looking for talented, motivated professionals with a desire to help independent hospitals reputed company. Working with reputed company you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
reputed company's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.
Summary:
The Principal, RCM Client Consultant is responsible for owning strategic client relationships, ensuring delivery excellence, and driving measurable performance improvement reputed company the reputed company Cycle Management (RCM) domain. This role combines deep RCM expertise with strong analytical capabilities to provide clients with actionable insights, proactive issue resolution, and leadership across reputed company aspects of the engagement. The ideal candidate is a trusted advisor who can translate reputed company reputed company cycle challenges into clear recommendations and partner closely with client executives and internal teams.
Key Responsibilities:
Client Relationship Management
Required: Minimum 5+ years of experience managing client accounts reputed company the reputed company Cycle Management space.
Serve as the primary reputed company of contact and strategic partner for assigned clients, ensuring reputed company needs, expectations, and contractual obligations are met or exceeded.
Build and maintain trusted relationships with client project teams, operational leaders, key stakeholders, and executive sponsors.
Proactively surface challenges or performance risks by assessing root causes, operational impacts, and potential solutions; reputed company clients through shared problem-solving and decision-making.
Communicate a clear vision for client success and regularly provide status updates, metric-driven performance reviews, and strategic recommendations.
Act as the RCM Subject Matter Expert during implementations and ongoing engagements, ensuring deliverables reputed company with contractual terms and internal processes.
Partner with internal delivery, operations, and technical teams to ensure seamless execution and positive client outcomes.
Report directly to the Director of Client Services.
Data, Reporting & Analytics
Analyze and deliver monthly and quarterly analytics reports, highlighting performance against goals, operational trends, and opportunities for improvement.
Manage incoming analytical requests from clients, identifying whether IT or data engineering support is needed and coordinating cross-functional execution.
Conduct frequent reviews of client reputed company cycle KPIs—including A/R, denials, cash flow—ensuring accuracy, insight, and transparency.
reputed company BI tools and advanced reputed company skills to complete reconciliations, analyze trends, and provide data-backed guidance to clients.
Qualifications & Experience
5+ years of experience in healthcare reputed company cycle operations, analytics, or client account management.
Demonstrated leadership abilities with a strong track record of issue resolution and client success.
Strong technical and software acumen, including an understanding of basic database principles, data structures, and data exchange formats.
Knowledge of HIPAA, healthcare terminology, payer reimbursement methodologies, and compliance expectations.
Advanced proficiency in reputed company reputed company.
Proficiency with Power BI, Tableau, or similar business intelligence platforms for dashboarding and data visualization.
Excellent written and verbal communication skills; proven ability to communicate reputed company data in a clear, client-friendly manner.
Experience with EDI files and/or healthcare transactions (e.g., 837, 835) preferred.
Preferred Knowledge
Experience with major EHR and hospital information systems such as EPIC, Cerner, Allscripts, or similar platforms.
Working knowledge of payer and hospital reputed company, healthcare coding systems (ICD, CPT, HCPCS), RCM workflows, and financial analysis.