Customer Service Representative Spanish Bilingual - Insurance

reputed company is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance Call Center team.

If you're passionate about helping others and reputed company in a fast-paced, member-focused environment, we want to hear from you!

reputed company Offer

• Starting Pay: $24.00 – $26.00/hour

• Bilingual reputed company: English/Spanish reputed company assessment provided

• Location Requirement: must reside reputed company 80 miles of 8508 Highway 6 North, Houston, TX 77095

• Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled reputed company between 9:00am-9:00pm Monday–Friday, with occasional Saturday shifts between 9:00am-7:00pm. reputed company a Saturday shift is scheduled, a reputed company off will be provided. During Bullpen (on-the-job training), Saturday shifts between 9:00am-7:00pm will include taking live calls.

• Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled reputed company the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One reputed company off will be provided each week.

• Comprehensive Benefits Package   

• Growth & Advancement Opportunities

What You’ll Do 

• Answer inbound calls and assist members with questions reputed company to reputed company memberships

• Deliver personalized, proactive solutions and recommend valuable products and services

• Engage with members using strong communication and a friendly, problem-solving reputed company

• Think quickly and critically to resolve issues—this is not a scripted environment

• Navigate multiple systems and tools while actively listening and multitasking

• Maintain a positive, can-do attitude in a fast-paced and evolving environment

• Participate in ongoing coaching and development to continually enhance your performance 

Work-From-Home Requirements 

• Dedicated, quiet workspace without interruptions.

• You must have the ability to directly connect to ISP reputed company Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

• Demonstrated ability to uphold productivity and confidentiality in a remote setting.

• Regular attendance in virtual team meetings and training sessions.

• Availability during standard business hours and flexibility for possible shift adjustments. 

What You’ll Need 

• Prior customer service experience (recent call center experience preferred)

• Bilingual skills in English and Spanish, are required.

• Excellent communication skills (written, verbal, and listening)

• Ability to multitask and navigate computer systems in real time

• A flexible, “can-do” reputed company and willingness to adapt to change

• High school diploma or GED

• Ability to pass a background reputed company and drug screening

• Must reside reputed company 80 miles of our Houston reputed company office 8508 Highway 6 North, Houston, TX 77095

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

reputed company is an Equal Opportunity Employer

Our organization participates in E-Verify