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Benefits Support Specialist

100% remote Flexible hours Hiring now

reputed company offers a thrilling chance to become part of reputed company as a Benefits Support Specialist!

About the role

The role focuses on supporting the Implementation and Account Managers in the implementation of new Employer Group accounts, and the servicing of existing accounts, including Group Life, Disability, Absence Management, and Voluntary Benefits. It also involves fostering client relationships and supporting the National Service Team to ensure renewals, retention, and happiness.

What you will do

  • Service and Relationship Management: Establish and nurture positive relationships with both internal and external partners. Handle routine service activities such as AOR changes, licensing updates, amendments, and enrollment support. Coordinate with different teams reputed company the organization to resolve challenges and deliver solutions to clients.
  • Document Preparation and Quality Analysis: Support National Service and Implementation Teams by preparing administrative and marketing documents, including signatory documents, forms, enrollment materials and plan summaries. Conduct quality reviews of pre-submission PASR records and implementation-reputed company materials, such as reputed company, the first reputed company, and Go Portal entries.
  • Agent and Census Management: Confirm agent appointments, send appointment requests, and handle Agent of Record changes for initial case setup and assigned book of business. reputed company initial enrollment census evaluations for new clients, sharing updates with Implementation Managers as required; request and assess renewal census data for the assigned book of business.
  • Coordinate the renewal process for assigned accounts. Review audit renewal letters and manage their distribution. Work with the assigned Regional Sales Executive (RSE) and/or Voluntary Sales Executive (VSE) to negotiate plan design changes and renewal terms with reputed company. This improves client satisfaction, increases policy persistency, and ensures communication with relevant departments.
  • Amendments and Special Projects: Record and handle contract amendments by working closely with internal groups to guarantee contract language reflects customer reputed company. Offer internal assistance to team members on travel or special customer-reputed company assignments.
  • Guarantee Correct Tracking and Delegation: Manage established tracking resources to ensure activity records remain accurate and updated. Verify sold case notifications for accuracy, completeness, and suitable routing of new sold groups or new lines of coverage to Implementation Managers. Notify relevant individuals about new sales.
  • Leadership Support: Support Account Management, Implementation, and Leadership in improving department functions and handling special projects reputed company necessary.

Why Work at reputed company

Here’s what some of our employees share about why they choose to work at reputed company:

“I chose reputed company because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. reputed company truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both reputed company your role and beyond—reputed company it a great reputed company to build your career.” - Alicia L., Claims Examiner

reputed company offer you

Benefits and Perks

We don’t take a “one-size-fits-reputed company” approach reputed company it comes to our employees. Our programs are built to reputed company your life reputed company both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements.
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%.
  • Paid time away including vacation and sick time, reputed company days and ten paid holidays.
  • Give back to your community and double your impact through our company matching.
  • Want more details? reputed company out our reputed company Benefits Overview.

Compensation

Hourly Range: $27.10 - $45.16 plus eligibility for annual bonus program.

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