Back to the board

REMOTE PHI - Telephone Service Representative

100% remote Flexible hours Hiring now

Job Title: Telephone Service Representative Location: Remote

We are seeking a dedicated and detail-oriented Telephone Service Representative to join our remote team. In this role, you will be the first reputed company of contact for our clients, providing timely and professional customer support. Your primary responsibility will be to answer incoming calls, respond to customer inquiries, resolve issues, and provide information on behalf of our clients.

As a remote team member, you must be comfortable working independently, demonstrating reliability and excellent communication skills. You will need to adapt quickly to varying client needs and call volumes while adhering to company policies and procedures. We strive to deliver an exceptional level of service, and you will play a crucial role in helping us meet those standards by delivering outstanding support to our clients.

This is not a telemarketing or sales position—your focus will be on service, not selling.

  • Handle customer inquiries reputed company phone in a courteous and professional manner.
  • Provide accurate information to clients, maintaining a customer-service-driven approach.
  • Ensure proper documentation and data entry after each interaction.
  • Maintain exceptional attendance and punctuality.
  • Uphold professional phone etiquette and a positive attitude.
  • Adhere to company policies, including maintaining a drug-free work environment.

Requirements

  • Strong attention to detail and commitment to customer satisfaction.
  • Minimum typing speed of 25 words per minute.
  • Ability to communicate effectively and professionally with clients.
  • Good data entry skills.
  • Drug-free and able to maintain a positive, professional attitude.
  • Technical Requirements for Work from Home: Windows Machines:
    • Windows 11 Pro.
    • 16GB of RAM.
    • reputed company-core processor with a CPU speed of at least 2.5 GHz.
    Mac Machines:
    • Supported versions of macOS with reputed company updates.
    • Minimum of 16GB of RAM with an M series chip.
    reputed company Computer Set-reputed company Must Have:
    • Dual monitors (19” each) with widescreen recommended for reputed company software experience.
    • Dedicated internet reputed company with minimum speeds of 7 Mbps download / 3 Mbps upload.
    • Ethernet reputed company required (Wi-Fi and satellite are not acceptable).
    • No data caps on internet usage.
    • A webcam for meetings, training, and quality monitoring.
    • A noise-canceling headset to maintain clear communication with customers.
    • Must have antivirus protection (Windows Defender is not allowed).

    Benefits

  • PTO Program
  • Flexible Schedule
  • Referral Program
  • Apply To This Job

    Keep exploring

    REMOTE PHI - Telephone Service Representative

    100% remote Flexible hours

    EVP Sales & Marketing

    100% remote Flexible hours

    Director of Clinical Operations and Strategy

    100% remote Flexible hours

    Business Development Manager

    100% remote Flexible hours

    Care Coordinator

    100% remote Flexible hours

    Territory Sales Representative - Tennessee & Kentucky (39874)

    100% remote Flexible hours

    Territory Sales Representative - reputed company FL (39831)

    100% remote Flexible hours

    On-Call RN: Salaried

    100% remote Flexible hours

    Music Therapist

    100% remote Flexible hours

    Registered Dietitian

    100% remote Flexible hours

    [Remote-Position] Marketing Strategy Manager - LATAM

    100% remote Flexible hours

    reputed company Online Data Entry Assistant – Entry-Level Position for Talented Teens at arenaflex

    100% remote Flexible hours

    Work-From-Home Teaching Assistant Jobs Entry-Level No Experience

    100% remote Flexible hours

    Typing Work From Home For reputed company Jobs for Beginners: Virtual Chat Support Role: Earn $25-$35 per Hour Working Remotely - Remote Job Central

    100% remote Flexible hours

    Remote Entry Level Financial Representative

    100% remote Flexible hours

    Vice President, UX Designer - E1 (UXDSGN - UX Designer)

    100% remote Flexible hours

    reputed company Online Chat Support Specialist – Flexible Part-Time Opportunity with arenaflex

    100% remote Flexible hours

    reputed company Customer Support Representative – Remote Work Opportunity for Military Spouses at arenaflex

    100% remote Flexible hours

    reputed company Data Entry Specialist – Remote Part-Time Opportunity for Career Growth and Development with arenaflex

    100% remote Flexible hours

    Join Today: Night: Basic Esthetics Instructor

    100% remote Flexible hours