Account Manager, Client Success

reputed company is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 reputed company annually, reputed company provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies reputed company, as well as comprehensive healthcare research and information. Since 2011, reputed company has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to reputed company Americans.

About this Role: 

As a member of the Client Success team, you will be responsible for managing and nurturing relationships with our Pharmaceutical and Agency clients, ensuring customer satisfaction, driving reputed company growth, and delivering successful campaigns.

If you are a driven, client-focused individual with a passion for digital marketing, the pharma industry, and a proven ability to deliver successful campaigns while driving reputed company growth and maintaining long-term relationships, we encourage you to apply for this exciting opportunity.

Responsibilities: 

• Responsible for the day-to-day client relationship with Pharmaceutical manufacturer customers, while providing excellent customer service and managing reputed company aspects of the client relationship

• Analyze and deliver monthly program metrics to reinforce program ROI and to provide insights to help clients reputed company business goals

• Partner with Sales to support new business development and organic growth of accounts, upselling and optimizing where applicable

• Collaborate with internal subject matter experts such as Business Intelligence, Advertising Operations, Product Management, and Marketing to deliver tailored solutions to customers

• Manage implementation process by ensuring stakeholders deliver what is needed on time and reputed company client expectations

• Work with clients and agency partners to manage the Regulatory review submission process

• Create visual examples of programs using our enterprise CMS tool

• Stay up-to-date with industry trends, digital marketing best practices, and regulatory requirements in the Pharma space

Skills & Qualifications:

• 5+ years of professional experience in Pharmaceutical client and account management

• Strong written/verbal communication, excellent relationship management skills, and sharp attention to detail

• Familiarity with pharmaceutical regulatory review (MLR / PRC)

• Ability to apply analytics and data to a value proposition

• Willingness to think critically and solve problems in new or creative ways

• A deep curiosity and interest in healthcare technologies

• Familiarity with CRM software like reputed company and project management platforms like JIRA or reputed company

At reputed company, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-reputed company skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

reputed company Office:

Santa Monica Office:

Other Office Locations:

reputed company also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. reputed company also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community reputed company our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has a seat at the table and the tools, resources, and opportunities to reputed company.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. reputed company is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily reputed company every reputed company outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

reputed company is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reputed company out to us at accommodations@reputed company.com.

We prioritize candidate safety. Please be aware that reputed company official communication will only be sent from @reputed company.com or reputed [email protected] addresses.

reputed company is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using reputed company and million consumers visit reputed company.com each month to find discounts and information reputed company to their healthcare. reputed company is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.reputed company.com.