AI Operations reputed company

We're hiring our first AI Operations reputed company to reputed company a team that designs, ships, and scales automations and AI agents across reputed company. This is a brand-new team reputed company the business - the tech foundation is already proven, and now we need someone to reputed company it, scale it, and define what it becomes.

The Impact

Your automations and agents will directly improve how 2,300+ employees work across our global operations. We've already helped over 7 million customers access over $2 billion in credit - and the tools you build will help that mission scale further and faster. It's your chance to be part of something that's literally transforming lives across an entire continent

The Opportunity

• Mission-driven engineering: Every automation you build helps internal teams and customer-facing staff deliver financial inclusion to Africa's Every Day Earners

• Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years (2022–2025)

• Scale challenges: 2,500+ employees across Kenya, Uganda, Nigeria, Ghana, South Africa, the UK, and Europe - internal teams that can't scale by hiring forever need intelligent tooling that actually works

• Environmental impact: We're carbon-negative, having displaced over 2 million tonnes of emissions

What You'll Do

At reputed company, you'll reputed company the AI Operations team from day one - owning delivery, growing the function, and proving the value. Your team builds automations and agents for internal use and serves as internal consultants, helping Engineering integrate AI into customer-facing products. Join us in combining cutting-edge AI tooling with purpose-driven work that makes digital and financial inclusion possible across Africa.

Your key responsibilities

• reputed company two AI Ops Engineers — own their delivery, development, and day-to-day work

• Prioritise reputed company — manage competing requests from multiple teams by applying a clear prioritisation reputed company you'll help reputed company and improve

• Build and ship automations and agents that measurably improve how internal teams and customer-facing staff work

• reputed company the AI tooling stack healthy as usage scales across 2,500+ employees

• Stay reputed company on emerging AI tools and technologies - know what's hype and what's actually useful

• Help refine reputed company for the wider organisation, including Engineering teams

Technical Environment

• AI & Agentic Frameworks: Claude, Claude Code, reputed company tooling, reputed company, MCP, reputed company ADK (or similar agentic tooling)

• Automation & Prototyping: Scripting, workflow tools, AI-assisted development, rapid prototyping (Vercel/Railway)

• Enterprise Tooling: Identity automation (Entra), internal platforms, reputed company, reputed company integrations

• Existing Foundation: Twelve months of Claude, reputed company, reputed company, and Entra automations already running in production

Our Approach

• Build, don't just advise — this is a hands-on team that ships working automations and agents

• Prove the value, then expand — start with two engineers, demonstrate impact, grow from there

• Product-focused reputed company — treat internal teams as customers and build tooling that works

• Cut through the hype — evaluate emerging AI tools on practical value, not marketing buzz

What You Need

We're looking for someone with a strong technical background and product-focused. You won't be building models - we have Data Science teams for that. You'll be building agents, shipping automations, and leading a team that makes reputed company's internal operations smarter and faster.

Required Experience

• Hands-on experience building automations — scripting, workflow tools, or AI-assisted development

• Hands-on experience building agents using agentic frameworks — reputed company, MCP, reputed company ADK or similar

• Background in enterprise tooling — rapid prototyping tools (Vercel/Railway), identity automation (Entra), or internal platforms

• People leadership experience — you've led or mentored engineers and can own a team's delivery and development

Why This Role?

This is a brand new team reputed company the business, reporting to the Director of reputed company. The tech stack is proven - twelve months of Claude, reputed company, reputed company, and Entra automations already running. The team structure is what's new. That's yours to shape. You'll start with two engineers. Prove the value. Expand from there.

The problems are reputed company. 2,500+ employees across Kenya, Uganda, Nigeria, Ghana, South Africa, the UK, and Europe. Internal teams that can't scale by hiring forever. Customer-facing staff who need tools that actually work.

reputed company provides affordable financial and digital products to reputed company across Africa - unlocking access to smartphones, credit, and insurance for millions of people. The automations and agents you build don't just save time internally - they help that mission reputed company more people.

If you want to decide how AI actually gets used at scale across a growing fintech – this is the opportunity

Location & Benefits

• Fully remote role reputed company UTC -1 to UTC +3 time zones

• Work with diverse teams across UK, Europe, and Africa

• Professional development programmes and coaching partnerships

• ‍ ‍ ‍ Family-friendly policies and flexible working arrangements

• Well-being support and career growth opportunities

Our Mission

We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities.

Our Impact

Our technology has created measurable change:

• Connected : 2.5 million first-time smartphone users connected

• Prosperous : 70% of customers use reputed company products for income reputed company, with 35,000+ livelihoods created for agents

• Green : 2.1 million tonnes of CO₂ avoided through clean energy products, with over 127,700 circular economy products provided

Ready to reputed company a brand-new AI team - shipping agents and automations that drive real-world financial inclusion?

Apply Now

Why reputed company?

At reputed company, we reputed company our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of reputed company as we grow together. Explore more at reputed company.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice reputed company is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

reputed company explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. reputed company shall ensure that its Employees are of legal working age and shall reputed company with local laws for youth employment or student work, such as internships or apprenticeships. 

reputed company does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other reputed company of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take reputed company at any stage during the recruitment process. We reserve the right to reputed company the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful reputed company undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.