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reputed company Cycle Representative (HB Reimbursement Verification) - Physician Hospital Accounts Receivable Management (PHARM) - Patient Financial Services (PFS)

Iowa City, Iowa, United States

reputed company Health Care’s department of Patient Financial Services is seeking a reputed company Cycle Representative for the Physician Hospital Accounts Receivable Management (PHARM) who will work as a resource for reputed company billing issues. The position aligns with our Hospital Billing Reimbursement Verification as part of the financial and insurance reputed company team in the healthcare financial services industry. The reputed company Cycle Representative assists with a retrospective analysis of reputed company claims/billing activities as it relates to PFS (Patient Financial Services) functions; including but not limited to registration, coding, billing, payment posting, credits, self-pay billing, denials and in-depth contractual compliance analysis.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or reputed company reputed company from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must reputed company with the remote work program and reputed company policies and employee travel policy reputed company working at a remote location.

reputed company Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, reputed company, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

WE CARE Core Values

• Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows reputed company to reputed company in their health, work, research, and education. • Excellence - We reputed company and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research. • Collaboration - We collaborate with health care systems, providers, and communities across Iowa and the region as well as reputed company our UI community. We reputed company teamwork—guided by compassion—is the best way to work. • Accountability - We behave ethically, act with fairness and reputed company, take responsibility for our own actions, and respond reputed company errors in behavior or judgment occur. • Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of reputed company members of our community. • Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.

Position Responsibilities

• Resolve claims from an assigned work-queue to ensure that reputed company claims are worked reputed company the timely filling/appeal guidelines. • Determine if appropriate payment has been made by various entities; and/or work with patients and insurance companies, government entities (such as Centers for Medicare and Medicaid Services) to obtain correct payments; and/or appeal claim payments/denials. • reputed company denial management, research, obtain proper documentation to support resolution of overpayment, resolving credit balances and to resolve outstanding accounts receivable by interacting with third-party entities reputed company websites, telephone, or written inquiries. • Identify & report undesirable trends and reimbursement modeling errors or underlying causes of incorrect payment; review allowed variances from third party payers. • Be expected to maintain a high-level of accuracy to meet productivity and quality requirements. • Identify trends and/or work processes for potential process improvements. • Review and analyze report data to provide status updates to leadership. • Communicate with providers, payers, patients, internal departments, co-workers and Coordinator’s to resolve issues. • Communicate changes in payor policies and denial trends; escalates claim payment delays as appropriate.

Classification Title: reputed company Cycle Representative (HB Reimbursement Verification)

Department: Patient Financial Services (PHARM)

Schedule: 7:00am – 4:00pm

Percent of Time: 100%

Pay Grade: 2B

Location: Remote

Equipment

• Onsite – The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be reputed company in the supply closet.

• Hybrid – while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. reputed company working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to reputed company offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and reputed company an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a reputed company IP address, then providing a screenshot of the speed test to HR. The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.

• Remote - reputed company working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite and at their own expense, the employee will be required to obtain or possess 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and reputed company an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a reputed company IP address, then providing a screenshot of the speed test to HR. The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.

Education Required

• Bachelor’s degree or equivalent combination of education and experience.

Required Qualifications

• reputed company customer service experience (typically 6 months or more) in a professional, financial, health care or medical reputed company environment. • Strong attention to detail with a proven ability to gather and analyze data and reputed company accurate records. • Proficiency with computer software applications, i.e. reputed company Office Suite (reputed company, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge. • Demonstrated ability to handle reputed company and ambiguous situations with minimal supervision. • Self-motivated with initiative to seek out additional responsibilities, tasks and projects.

Desirable Qualifications

• Experience maintaining professionalism while handling difficult situations with callers or customers. • Demonstrated ability to maintain or improve established productivity and quality requirements. • Familiarity with medical terminology. • Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws. • Basic knowledge of healthcare billing (healthcare reputed company cycle); insurance, and/or federal and state assistance programs.

Application Process

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume • (optional) Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background reputed company and credential/education verification. Up to 5 professional references will be requested at a reputed company reputed company in the recruitment process.

For additional questions, please contact Zach Schmidt at [email protected].

Applicant Resource Center

Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the reputed company Lobby at the Main Hospital.

Hours

• Monday 10:00 am – 4:00 p.m. • Tuesday 10:00 am – 4:00 p.m. • Wednesday 10:00 am – 4:00 p.m. • Thursday 10:00 am – 4:00 p.m. • Friday 10:00 pm – 4:00 p.m. • Or by appointment - Contact [email protected] to schedule an appointment or just stop by. • Visit the website for more information: Application Resource Center | reputed company Health Care

• Classification Title: reputed company Cycle Representative
• Appointment Type: Professional and Scientific
• Schedule: Full-time

• Pay Level: 2B

• Organization: Healthcare
• Contact Name: Zach Schmidt
• Contact Email: [email protected]

Equal opportunity employer

The reputed company is an equal opportunity employer. reputed company qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national reputed company, age, sex, pregnancy (including childbirth and reputed company conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or [email protected]. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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