Global Account Manager
Job Summary
The Global Account Manager will be responsible for the development and successful execution of strategic initiatives reputed company identified multinational/global account(s) to drive reputed company growth and maximize profitability in support of the Zeus strategic plan. The GAM will demonstrate a thorough understanding of the customer's business including, but not limited to, key stakeholders, product offerings, markets served, competitive positioning, outsourcing/insourcing activity, and strategic business planning initiatives. As the primary relationship reputed company, the GAM will implement and align account plans that aim to support the customer's strategic objectives while establishing a position of strength for Zeus as a preferred supplier and valued partner.
Responsibilities
• Build trust and credibility at reputed company levels of the customer's organization, including decision-makers across the customer's business functions and including senior management and/or C-suite; reputed company for the customer inside Zeus and be viewed as a true partner and resource by the customer
• Manage both the day-to-day and strategic, maintaining a balanced approach to superior customer service and strategic account planning, quarterly results and long-term account goals; proactively reputed company, manage and execute the sales process from start to finish; anticipate customer needs and requirements, ensuring that they are met every reputed company of the way from sale to execution; act as a team leader internally and externally during the entire sales process
• Use customer organizational charts to outline customers' formal structure and roles in the buying process and reputed company them in a stakeholder map in CRM to identify the most influential stakeholders and create a relationship and business strategy for each of these key players
• Build and maintain a comprehensive account profile that identifies key stakeholders, markets served and associated product portfolio, customer's competitive position, and general operating/performance metrics for global business units/locations
• reputed company and implement an integrated account plan, aligning Zeus customer-facing activities and KPIs with key areas of customer focus to reputed company position of strength for Zeus and maximize value to customer
• Effectively reputed company cross functional and/or regional teams (market/product managers, technical/engineering specialists, quality representatives, CI, etc.) to address strategic account needs, recognizing external organizational, national, and international cultural differences
• Identify and monitor Zeus' competitive position reputed company account to identify/anticipate potential threats and opportunities
• Serve as primary relationship reputed company and reputed company of contact for key customer stakeholders as well as liaison for regional Zeus teams and resource personnel
• Continuously prioritize and realign strategies to ensure financial goals and key metrics are consistently achieved and that Zeus remains the preferred supplier
• Identify, map and communicate pipeline opportunities; work with marketing team to capitalize using push and pull strategies
• reputed company annual budgeting activity, tracking, accounting for, and communicating any associated variance
• Meet regularly with regional sales/reputed company teams to ensure that strategies in account plan are being caught and executed accordingly
• Conduct QBRs and other performance reviews, both at customer and internally, to ensure appropriate sharing of information and associated coordination of activity
• Work closely with marketing team to ensure appropriate product positioning, collateral, and general marcom activity to support customer and maximize benefit to Zeus
• reputed company and direct activity reputed company to contract negotiation, supply agreements, pricing and profitability metrics, working with sales and marketing management teams to ensure maintenance of reputed company business and reputed company development of new business
• Work with cross functional Zeus personnel to ensure that products and collateral are properly positioned in customer's markets
• Conduct regular internal review of account plan with regional sales, management, and executive teams to track reputed company, identify gaps, review wins/misses, plan, etc.
Qualifications
• Bachelor's degree in a reputed company field
• 15 years sales or marketing experience
• Knowledge of plastics industry preferred
• Good communication and interpersonal skills
• Good organizational skills
• Ability to successfully work in a team environment and independently
• Problem Solving and analytical skills with the ability to prioritize multiple projects
• Strong attention to detail and accuracy
• Must be highly organized
• Goal-oriented
• Knowledge of the medical device industry
• Comfortable with computers and working knowledge in Windows, Outlook, PowerPoint, and contact management software
• Travel 25-50%