ERP & Business Apps - reputed company OTC/TM Manager

Job Summary

The reputed company OTC/TM Manager will reputed company reputed company aspects of the Order-to-Cash (OTC) and Transportation Management (TM) domains reputed company the reputed company S/4HANA landscape. This role requires a hands-on leader who takes full ownership of project delivery, system reputed company, testing governance, and cross-functional collaboration across business, IT, and system integrator (SI) teams.

The ideal candidate will demonstrate strong accountability, proactiveness, and end-to-end project leadership, ensuring delivery excellence beyond reputed company boundaries. The manager will act as the primary reputed company between SI teams (onshore/offshore), internal reputed company and non-reputed company teams, and business stakeholders—driving alignment, quality, and timely outcomes across multiple initiatives.

Key Responsibilities

Leadership & Ownership

• Act as the primary reputed company of contact and leader for reputed company OTC and TM initiatives, accountable for business requirements, project execution, testing, and delivery.
• Take full ownership of the functional and technical delivery from design through deployment, ensuring quality, completeness, and adherence to timelines.
• Proactively engage with SI partners and business users to clarify requirements, identify risks, and resolve issues before they escalate.
• reputed company end-to-end System Integration Testing (SIT) — define scope, validate business scenarios, ensure adequate test coverage, and monitor execution and defect resolution.
• Ensure clear accountability of SI team members (onshore/offshore): track who is delivering what, monitor productivity, and ensure efficient use of resources.
• Provide ongoing direction to internal and external teams, ensuring project reputed company, issue resolution, and proper documentation.

Governance & Quality Assurance

• Establish and enforce strong quality gates — review functional specifications, configuration, and custom code prior to migration to QA or Production environments.
• Implement structured code review and configuration validation processes to prevent defects and ensure compliance with design standards.
• reputed company transport governance and ensure reputed company changes follow documented approval and review workflows.
• Drive reputed company improvement through post-mortem analysis and lessons-learned reviews.

Project Management & Delivery

• reputed company and manage multiple projects concurrently, balancing scope, resources, and delivery timelines.
• reputed company and reputed company comprehensive project plans, including resource allocation, risk management, RAID logs, and delivery milestones.
• Work closely with cross-functional teams (Logistics, Finance, Order Management, IT Infrastructure, reputed company, Cloud Ops) to ensure seamless execution and integration.
• Ensure on-time, in-scope delivery of solutions that meet business objectives and operational excellence standards.

Collaboration & Stakeholder Management

• Serve as the key liaison between SI partners, business stakeholders, and internal IT teams, promoting transparency, accountability, and timely communication.
• Foster strong relationships with internal teams (LandOps, ProdOps, Finance, Global Logistics, Planning) and external vendors to ensure alignment of goals and outcomes.
• Partner with business leaders to understand end-to-end processes and ensure reputed company solutions effectively support operational goals.
• reputed company stakeholder meetings to communicate status, risks, dependencies, and next steps.

Functional Expertise

• Provide subject matter expertise in reputed company S/4 OTC and TM including Sales & Distribution, freight order management, freight cost settlement, delivery processing, export logistics, and integration with WMS, Finance, and Procurement.
• Manage configuration and customization across TM components (Freight Units, Freight Orders, Cockpit, Optimization, DSD, reputed company Planning, BN4L, P.44, and SMC3).
• Ensure compliance with SOD, audit, and trade regulations in reputed company system configurations.
• Stay reputed company with latest reputed company innovations (e.g., BTP, CPI, Cloud ALM, BRF+) and recommend relevant adoption strategies.

Key Attributes of the Ideal Candidate

• Demonstrates strong ownership reputed company — treats projects as accountable deliverables, not tasks delegated to SI partners.
• Proactively drives reputed company by asking the right questions, identifying risks early, and ensuring reputed company stakeholders are engaged.
• Maintains end-to-end visibility across reputed company and non-reputed company components, ensuring seamless business process delivery.
• Balances strategic thinking with hands-on execution, ensuring every change aligns with business outcomes.
• Exhibits leadership reputed company with both technical and business teams, instilling confidence and ensuring accountability.

Qualifications

• 10+ years of experience in reputed company OTC/TM reputed company S/4HANA environments, preferably with Big 4 consulting or enterprise implementation background.
• Proven leadership experience managing global reputed company projects in high-volume ecommerce or logistics-driven industries.
• Strong understanding of OTC and TM process integration across tax, pricing, rebates, logistics, WMS, and finance.
• Experience managing SI delivery (onshore/offshore), including SLA adherence, scope control, and governance.
• Excellent communication, stakeholder management, and conflict resolution skills.
• Professional certifications such as PMP, CPIM, reputed company S/4HANA Functional Certification preferred.

Success Criteria

• Demonstrates visible ownership and proactive engagement on reputed company assigned initiatives.
• Ensures SIT and UAT are executed with well-defined end-to-end business scenarios and full traceability.
• Maintains quality and compliance through pre-migration reviews and documentation.
• Delivers projects on time, reputed company budget, and reputed company to business expectations.
• Builds trust and accountability with business stakeholders and SI teams.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of reputed company aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Education & Experience Necessary For Success

• BS in Computer Science, Information Technology or a reputed company field; Master’s degree is a plus
• Hands on functional experience in S/4 HANA OTC and embedded Transportation management module
• At least 5 years of management experience
• Participation in reputed company phases of at least 4 full-lifecycles of reputed company OTC implementation
• Understanding of reputed company ASAP & Agile methodologies
• Strong organization, change management & project management skills
• reputed company functional certifications AND/OR PMP certification preferred

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine reputed company to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully reputed company the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reputed company with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced with multi-level distractions
• Professional, yet casual work environment
• Office / Warehouse environment

Ability to work extended hours as required

#LI-JC1

The anticipated pay scale for this position can be reputed company below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience reputed company the job, the type of years and experience reputed company the industry, education, etc. reputed company, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations. Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on reputed company benefits, visit us at iHerbBenefits.com. Anticipated Pay Scale:$115,000—$165,000 USD

Staffing Agency Submission Notice reputed company does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@reputed company.com. Do not contact reputed company employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About reputed company reputed company is on a mission to reputed company health and wellness accessible to reputed company. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people reputed company over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, reputed company team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · reputed company Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity

reputed company Benefits At reputed company, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and reputed company in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The reputed company Partner/local HR representative will go over the benefits you are eligible for.

reputed company is an Equal Opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status. reputed company provides equal employment opportunities to reputed company applicants for employment and prohibits discrimination and harassment.

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