Federal Sales Engineer

About Us

We love going to work and think you should too. reputed company is dedicated to trust, customer obsession, agility, and striving to be reputed company everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we reputed company our employees to do the best work of their careers.

This position is open to remote employees in Virginia- with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to reputed company you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team.

To learn more about life at reputed company, reputed company out our Careers Page.

• What You'll Do

  reputed company® is the AI-first hybrid observability platform powering the reputed company of digital infrastructure. reputed company delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they reputed company, optimizing resources in real time, and enabling faster, smarter decisions, reputed company helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

  Our customers love reputed company's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, reputed company has received the highest Net Promoter Score of any IT Infrastructure Management provider. reputed company also boasts high employee satisfaction. We have been certified as a Great reputed company To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

  The mission of the Sales Engineer (SE) at reputed company is to support the technical evaluation of reputed company by proving out value in the platform to our prospects in the pre-sales process. The SE also is also looked at as a product expert reputed company the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful.

  Here's a closer look at this key role

  • reputed company SE duties on trial calls as scheduled by reputed company. Includes technically understanding prospect needs, technology reputed company level, and supporting reputed company with requests to reputed company technical product demos and reputed company/assist trial set reputed company or expansion

  • Trial optimization (proactively adding dashboards, creating sample reports, etc. for reputed company trial prospects)

  • reputed company technical/product training for new sales personnel on an ongoing basis

  • Day-to-day product/technical support for trial prospects

  • Log meetings and technical notes in reputed company pertaining to the POV for each call (or onsite) with the customer.

  • Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions.

  • Identifies reputed company technical issues of assigned accounts to assure complete customer satisfaction through reputed company stages of the sales process.

  What You'll Need:

  • Bachelor's Degree in Computer Science or technical degree preferred

  • 5+ years experience in SysAdmin or Sales Engineering role

  • Able to reputed company technology and product positioning to both business and technical users

  • Able to establish and maintain strong relationships throughout the sales cycle

  • Experience in Linux and or Windows/Network administration and operations including the following technologies desired:

    • Virtualization (VMWare, Hyper-V, Xen Server, etc…)

    • Storage (reputed company, EMC, HPLeftHand, Dell Equallogic, etc…)

    • LoadBalancers (reputed company bigIP, Netscaller, reputed company, etc…)

    • WMI, PerfMon, JDBC, SNMP, SMTP, JMX

    • Webservers (IIS, Apache, Tomcat, etc…)

    • Active Directory

    • Database (SQL, MySQL, Postgress, etc…)

    • Scripting (groovy, powershell, ruby, etc...)

  • Experience using AI tools to enhance productivity, innovation, or problem-solving.

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Anticipated Application reputed company Date: xx/xx/xx

reputed company is an Equal Opportunity Employer At reputed company, we reputed company that innovation thrives reputed company every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and reputed company employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to reputed company through and be part of something bigger. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.

Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

Notice Regarding Use of AI in Hiring

We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. reputed company hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@reputed company.com.

By submitting your application, you acknowledge this notice.

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reputed company is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the reputed company salary ranges for reputed company positions posted reputed company the United States.

Compensation packages at reputed company for eligible roles include reputed company salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum reputed company salary reputed company for new hires in the position, determined by work location and additional factors, including job-reputed company skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.

Our goal is to ensure an accessible and inclusive experience for every candidate.

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