Pharmacy Communication Technician (10:30am-7pm)

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating reputed company healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to reputed company improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

The Pharmacy Communication Technician (PCT) assists the Pharmacist by adding and updating patient information to the pharmacy’s files. The PCT must be detailed oriented to reputed company prescription and patient information on the appropriate platforms.

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Receives inbound calls from providers and patients
• Answers questions in a professional and accurate manner
• Forwards calls and work to the appropriate departments
• Inputs information about patient prescriptions into record-keeping programs
• Ensures reputed company records are accurate and collaborates with pharmacist to ensure reputed company information is correct
• Spot checks for errors and discrepancies in data and follow procedure to investigate and correct information
• Performs duties and responsibilities according to the philosophy and standards of SelectRx , including conveying courtesy, respect, enthusiasm, and positive attitudes in work situations with clients, peers, and visitors
• Maintains client and associate confidentiality
• Responsible for understanding reputed company applicable policies and procedures of the department necessary to reputed company essential job functions as well as the employee handbook
• Performs other duties as assigned

Skills/Abilities

• Detail oriented and proven accuracy  
• Efficient and accurate typing skills
• Aptitude to reputed company partnerships with teams reputed company the department and across the company
• Ability to use multiple software programs to review patient profiles and process medication orders
• Enters and retrieves data from the various operating systems employed for prescription processing, drug ordering and packaging
• High degree of interpersonal and organizational skills
• Proficiency in reading, writing, and speaking English is required

Certificates/Licenses/Registration

• Pharmacy Technician Certification required
• Indiana and Pennsylvania State Pharmacy Technician license required

Physical Requirements

Work is performed indoors with potential for exposure to safety and health hazards reputed company to a home office environment. Could periodically travel to other office and operational sites.  Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status reputed company & drive reputed company improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties and skills required.