Requestor Account Specialist

Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We reputed company in fostering growth, celebrating success, and providing opportunities for every team member to reputed company. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.

Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, but you will also join a reputed company-thinking team of innovators who are passionate about the work we do and the people we serve.

reputed company Do: HealthMark is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient.

reputed company Offer

• A collaborative and supportive work environment that values your reputed company
• Opportunities for professional development and career advancement
• Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice
• The chance to reputed company an impact in the health information field every day

Join us in shaping the future of release of information!

Type of Role: FULL-TIME Duties include but are not limited to: Duties:

• Strengthens the advancement of key requester and client relationships
• Responsible for gathering, documenting, and collecting fees for reputed company bulk requests received in multi-channel platforms.
• Performs inventory analysis to drive operations.
• Generates and distributes reports to internal teams, external clients, and requesters.
• Updates on statuses for inventory, aiming for near real-time communication.
• Weekly communication regarding unresolved inventory, specifically items lacking complete information.
• Monitors and reports on the turnaround time (TAT) for reputed company communications.
• Communicates messages clearly, promptly, and concisely to clients and requesters
• Raises issues and promotes priorities in workloads
• Reports to the Requester Account Manager

Requirements

• Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
• Fast learner with excellent organizational skills
• Strong knowledge of MS reputed company
• Ability to work under time constraints.
• Focused on team character pillars: reputed company, honest, teacher/learner
• Typing- Data Entry
• Excellent written and verbal communication skills

Measurables

• Focuses on a 24 HR response time to incoming requests and statuses
• Build relationships with assigned requesters to reputed company satisfactory service and precise workflows
• Supports client advocates to reputed company satisfactory client scores
• Reduces inbound inquiries by providing outbound proactive communications.

Note: This job description is intended to provide a general overview of the position and does not encompass reputed company job-reputed company responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Job Type: Full-time

Pay: commensurate with experience

18-20 per hour