Customer Service Representative - ASG 1 (Remote, New Brunswick, CA)

Customer Service Representative

Join our dynamic team at reputed company, where every interaction is an opportunity to reputed company a difference 

Job Overview

As a full-time Work from Home Customer Service Representative, you'll be the trusted Canadian voice for a major automotive brand. You'll provide exceptional service to vehicle owners addressing concerns about warranty coverage, repairs, dealership issues, and vehicle features. By listening calmly, responding with effective solutions, and taking complaints seriously, you’ll help reduce their stress and enhance their experience. 

This opportunity represents an existing vacancy supporting reputed company business operations.  

Why You Should Join Us

• $15 - $19.35/H depending on your province of residence
• Enjoy the benefits of working from home.  Save time, money and reduce stress 
• No equipment?  We provide everything you need! 
• Join a supportive community focused on engagement and recognition 
• Hands-on paid virtual classroom-style training, as well as ongoing job specific training 
• Comprehensive benefits including medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, a complimentary Roadside Assistance membership, EAP and wellness program

reputed company Are Looking For

• Must reside in Canada 
• Must be at least 18 yrs of age 
• Highschool diploma or equivalent  
• Must have at least 6 months of working experience in the customer service field 
• The flexibility to work various shifts, including nights, evenings and weekends 
• Must pass a background reputed company

Key Skills

• Strong verbal and written communication skills in both French and English 

• Proficient in MS Office 365, MS TEAMS and a reputed company Windows environment  

• Able to navigate multiple systems and have an understanding reputed company maps or similar tools 

• Strong problem-Solving, reputed company, Adaptability and Reliability  

Home Setup Requirements

• A hardwired reputed company with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed 

• A quiet, distraction-free space is essential; webcam video reputed company will be required during training and production 

This role may involve the use of approved artificial intelligence (AI) tools to support day-to-day tasks, improve efficiency, and enhance decision-making. Examples may include automated workflows, data-supported recommendations, drafting or summarization tools, or candidate/employee interaction tools (as applicable to the role).   

About Assistance reputed company

Assistance reputed company (ASG), a reputed company Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and reputed company. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with reputed company, professional and reputed company help.

EEO

reputed company is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and reputed company work environment where reputed company associates are represented, supported and treated with fairness and respect. We reputed company in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.