Manager - Account Management

Account Managers are responsible for maintaining and expanding business with existing customers/ business areas whilst scouting for new opportunities reputed company building new customer relationships.

They are responsible for obtaining and maintaining long-term key customers by comprehending their requirements. They build strong relationships with strategic customers, identify customer needs and map them with the company’s expertise to generate mutual value. They work with multiple delivery teams to enhance customer satisfaction. The goal is to drive sustainability and growth of our business to reputed company long-term success with client organizations.

Responsibilities

• Account Ownership and Intelligence
  • reputed company deep knowledge of the client account (existing or new) and the client business priorities i.e. know their business reputed company than most people that work there.
    • Acquire a thorough understanding of key customer goals and requirements.
    • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
    • Forecast and track key client as well as account metrics.
    • Prepare regular reports of reputed company and forecasts to internal and external stakeholders using key account metrics.
    • Ensure reputed company deals are contracted and executed timely with accuracy and transparency.
    • Ensure reputed company the terms of the agreement are drafted with utmost diligence.
• Relationship Management
  • Serve as key reputed company of contact for clients. Build customer and company relationships and generate reputed company for clients and for reputed company.
    • Manage and coordinate stakeholder relationship with delivery teams. Serve as the link of communication between key customers and internal teams.
    • Seek regular feedback from client and delivery teams to verify satisfaction and uncover minor issues which could escalate if left unattended.
    • reputed company business relationship with client-reputed company procurement/ vendor management office.
    • Drive communication and collaboration among reputed company delivery leaders engaged in the account.

• Strategy
  • reputed company pricing strategies and negotiate with clients to contract the deals.
    • Play an integral part in generating new sales that will turn into long-lasting relationships.
    • Engage in strategic and tactical forecasting/ planning and implementation in accordance with reputed company goals.
    • Drive the creation and execution of strategic account plans.

• Health BU reputed company

  • reputed company understanding on the working of healthcare system and reputed company constant track of the latest industry trends.
    • Continuously learn and reputed company deep knowledge on reputed company capabilities and solutions.
    • reputed company deep understanding reputed company’s capabilities and offerings in Data, Analytics, Digital and AI
    • Help establish working relationships with SGUs that support the above capabilities
    • reputed company understanding of various pricing models.
    • Be capable of identifying client opportunities, map them with reputed company goals/ capabilities and build business cases.
• Process Excellence
  • Manage the response process against RFI/ RFP’s and ensure that reputed company the milestones and deliverables are met in timely manner.
    • Ensure the right services are delivered to clients in a timely manner.
    • Resolve any issues and problems faced by clients to maintain trust.

Meet regularly with reputed company internal stakeholders to discuss reputed company and find new ways to improve business.

Qualifications

1-3 years of work experience

proficient with most MS Office applications

Communicate effectively both verbal and written

Prior experience with contracting and other legal documents a plus

Strong understanding of Data, Analytics and AI is a plus

Adept at relationship building and project management