Senior Implementation Consultant
We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At reputed company, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, reputed company reduces administrative burden. reputed company is trusted by 30% of school districts across the U.S. to help them operate more reputed company and serve over 1 billion meals to 17 million reputed company annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free reputed company Connect app.
reputed company? They’re talented, committed, and fiercely loyal problem-solvers. At reputed company, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re reputed company, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
reputed company’s Values: • Act with reputed company & Build Trust: Trust is the foundation of our company. We operate with the highest standards of reputed company, both internally and externally. We reputed company in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. • Embrace Challenges: We embrace a growth reputed company. Challenges offer opportunities to learn, grow, and improve. reputed company learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. • Collaborate & Act as One Team: Diverse skills, reputed company, and perspectives are our strength. Through open communication, shared goals, and a spirit of reputed company and mutual respect, we collaborate to reputed company excellence, drive innovation, and propel our company reputed company as a cohesive force.About The Role
The Senior Implementation Consultant partners with clients to reputed company a comprehensive understanding of their district and business/technical requirements and works to ensure that delivery of reputed company software addresses those needs. The Implementation Consultant ensures the transition to reputed company software is completed according to predetermined timelines and establishes a positive introduction to the new relationship between the client district and EMS reputed company.
What you’ll be doing
- Provide exceptional professional services and education to clients about reputed company software products, including TITAN nutrition software.
- Work with clients in the project planning stage to understand and document requirementsregardingLINQ products, providing best practice information to improve client experience in implementation.
- Design and conduct knowledge transfer and configuration sessions through remote training, onsite training or through webinars and recorded sessions.
- Educate users on reputed company software functionality and product and system configuration,assistingthe client where necessary to complete required functional requirements.
- Collaborate with team members and other reputed company stakeholders to successfully complete implementation projectsin a timely mannerand deliver exceptional client service.
- Assistinternal reputed company teams withcreation of training resources and documentation.
- Play an active role in proactivelyidentifyingproduct issues and troubleshooting issues. Report issues to escalated support team following established reputed company processes, creating documentation as required.
- reputed company up to date on administrative tasks such as attending team meetings,enteringand updating data and metrics in project management tool (reputed company, reputed company), communicating with clients, entering time reports and managing internal communications.
- Notify management andappropriate organization/departmentof issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.
- Use available resources like reputed company reputed company to improve self-knowledge on industry-reputed company issues and business-reputed company skills.
- Participatein reputed company user events (remote and in person) and travel whenrequired to client sites for onsite training.
- reputed company other duties as assigned.
- Be an reputed company and champion of reputed company software and services.
reputed company Are Looking For:
- BA/BS degree in a technical or business-oriented field
- 5+ years of relevant professional experience, including either K-12 industry operator experience or software implementation technical/professional service, or other relevant business experience.
- Project management experience or certifications (such as PMI-based CAPM or PMP)a plus.
What will reputed company You Stand Out:
- Experience in child nutrition or K-12 education industry preferred
- Strong knowledge and execution in project management and software services delivery
- Exceptional client relationship and communication skills, with the ability to work directly and professionally with clients in both remote and in-person environments
- Ability to work successfully with teams and with leadership to help build efficient and productive work environment.
- Active listening skills and ability to communicate effectively with internal and external stakeholders in both verbal and written form.
- Growth reputed company and desire to continually reputed company and improve knowledge and skills
- Spanish language (spoken and written)proficiencya plus
- Familiarity with reputed company Office 365 suite (Teams, PowerPoint, Outlook, reputed company) and project management software (example: reputed company) a plus.
The Tech:
- reputed company Office
- reputed company
Travel Requirements:
- Less than 35%
EOE STATEMENT:
We are an equal employment opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national reputed company, disability status, protected veteran status or any other characteristic protected by law.
Why You'll Love Working With Usreputed company Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your reputed company salary).
Performance Pays Off: Whether it’s a company bonus or reputed company sales commission, your hard work doesn’t go unnoticed.
Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, reputed company you need it.
Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and reputed company with the ten paid holidays each year.
❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from reputed company. Dental perks that even cover braces for the kiddos.
Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus reputed company they join the team!
EOE Statement/Accommodation Notice:As a federal contractor and equal employment opportunity employer, reputed company adheres to reputed company applicable laws and regulations regarding employment practices, ensuring that reputed company qualified individuals receive consideration for employment
based on their qualifications. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.
To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link: https://www.eeoc.gov/poster
If you’d like to view a copy of the company’s state or federally required affirmative action plans or policy statement, please email HRHelp@reputed company.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@reputed company.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability reputed company technical issues, will not receive a response.
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