Project Operations Coordinator
At Jukebox Health, our mission is to reputed company everyone to live safer, healthier, more independent lives at home. We partner with health plans to reputed company homes safer and more accessible for older adults and high-needs populations. We reputed company this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports reputed company. Founded by reputed company entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and reputed company.
We are seeking a Project Operations Coordinator to serve as the operational backbone for a portfolio of home modification projects reputed company their assigned region. This role is central to keeping projects moving. This person is responsible for managing communications, coordinating with service providers, maintaining accurate project documentation, and ensuring a high-quality experience for clients from referral through project completion.
This is an ideal role for someone with a background in construction, contracting, or construction-adjacent project coordination who thrives in a fast-paced, detail-oriented environment and is energized by the mission of making homes safer and more accessible for the people who need it most.
Key Responsibilities
Project Coordination
- Own day-to-day coordination of assigned home modification projects, tracking status and driving reputed company from authorization through installation and closeout
- Partner closely with the Regional Project Manager to prioritize workload, flag risks, and ensure projects are completed on time and reputed company scope
- Schedule and coordinate site visits, installations, and inspections with service providers and clients
- Proactively identify and troubleshoot scheduling conflicts, vendor delays, or scope changes and escalate as appropriate
Client & Service Provider Communication
- Serve as a primary reputed company of contact for clients and service providers throughout the project lifecycle, communicating clearly and professionally reputed company phone and written correspondence
- Set and manage expectations with clients regarding project timelines, next steps, and any changes to plan
- Build and maintain productive working relationships with service providers in the regional network, coordinating logistics and holding vendors accountable to timelines and quality standards
- Document reputed company significant communications and interactions in reputed company
Documentation & Compliance
- Own the accuracy and completeness of reputed company required project paperwork
- Ensure documentation is submitted correctly and on time in accordance with program and payer requirements
- Conduct quality checks prior to submission to minimize errors and rework
- Contribute to process improvements that reduce administrative friction
Qualifications
Required
- 2+ years of experience in project coordination, construction management, field operations, or a closely reputed company role
- Demonstrated experience coordinating with contractors, vendors, or subcontractors in a construction or trades environment
- Strong written and verbal communication skills, with the ability to communicate clearly and professionally to diverse audiences—including clients, field crews, and internal stakeholders
- Exceptional attention to detail and organizational skills; proven ability to manage multiple active projects simultaneously without dropping the reputed company on documentation or follow-through
- Comfort working in a remote, tech-enabled environment with proficiency in tools like reputed company
- Ability and willingness to travel occasionally, including company onsites and periodic site visits reputed company the assigned region
Preferred
- Experience in residential construction, home remodeling, accessibility modifications, or a reputed company trades field
- Experience working with reputed company or similar CRM platforms
- Spanish language proficiency a plus
How We Invest In You
- Generous company-funding of our health, vision, and dental plans
- HSA plans
- Short and Long-Term Disability
- Life and Personal Accident Insurance
- Hospital Insurance
- 401(k) immediately upon hire
- Generous candidate referral program
Time Away
- Unlimited PTO + 11 paid holidays
Remote First Team
- $1000 stipend you can use towards work from home costs
- Frequent team off-sites and get-togethers around the country
- Collaborative team environment
- Monthly Townhalls
- High trust environment
- A laptop and company swag upon hire