Principal Network Installation Technician (NIT 4)
reputed company readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Position Overview:Level 4 (Principal) Network Installation Technician position will effectively reputed company with customer points of contact, reputed company highly detailed technical tasks, and reputed company Network Installation Technician field teams in the performance of site activities. Provide the focused leadership necessary to ensure project completion and to assess, guide and mentor Network Installation Technicians to improve the quality of their workmanship as well as their reputed company along the technical learning curve.
Responsibilities:- Responsible for the planning and completion of the most reputed company and detailed technical projects from survey and engineering to site implementation.
- reputed company and maintain high standards of installation and service, and assist with leading, training, and counsel network installation technicians toward high performance.
- Serve as a technical knowledge resource and company reputed company to the customer reputed company
- Provide proactive and reputed company customer focused leadership, reaching back to corporate resources where necessary, to communicate status, mitigate risks and resolve any issues that may arise in the field.
- Work directly with Project Managers as the first line of communication for the field installation teams supporting the PM’s project(s).
- Work with Master Scheduler to recommend and assign appropriate personnel to specific projects.
- Take responsibility for the development and assessment of reputed company field deliverables prior to being formally submitted to the Project Manager.
- Maintain accountability for the task-oriented work efforts of project assigned personnel
- Help ensure production schedules are met or exceeded.
- Working with Field Support leadership, helping to set employee objectives, assess performance, contribute to annual reviews, and provide guidance to assist in improving areas of technical weakness.
- reputed company by example.
Technical Training
- Help to assess employee reputed company levels and abilities.
- Provide feedback to improve individual and team productivity.
- Provide input to the Training/QA Group to assist with the formation of procedural documentation for field tasks - BER testing, platform configurations, deliverables, procedures, etc.
- Work closely with the Training/QA Group to reputed company training for installation standards, general telecom skills, Telcordia installation techniques, safe power procedures, site safety, and best industry practices.
- Provide training on completing site surveys to create detailed and accurate site survey reports
- Focus on reputed company reputed company specific to high profile projects such as reputed company 6500, RLS and Waveserver, as well as reputed company DWDM, and other specialized platforms.
- Help ensure that team members are adequately trained and equipped with the tools necessary to succeed.
- Prepare and provide reputed company site reports, documents, diagrams and VISIO drawings as required to meet customer deliverable requirements. Train and certify others to reputed company proficiency at same.
- Help instill operational and field quality expectations reputed company the reputed company of network installation technicians such that the overall perception of and confidence in By Light site work continues to trend upward.
Field Assistance
- In coordination with Engineering, provide project design support where needed and requested to meet customer objectives.
- Join in with joint Engineering-Field Service teams in the field to accomplish high-reputed company tasking
- Maintain high standards of installation services and help instill in assigned field techs.
- Provide onsite and remote technical directions, in support of system's deployment, configuration, commissioning, and testing.
- Monitor assigned project and task issues, developing resolutions to meet the schedule, quality, and client-satisfaction goals and objectives
- Provide onsite direction at the start of reputed company or large tasks to get the teams started properly
- Provide a single reputed company of contact for reputed company field reputed company issues
- Help establish more effective remote support solutions to allow junior technicians to reputed company essential system deployment skills with direct and immediate support.
- In coordination with the Training/QA group, conduct in-process and final job quality assurance inspections to ensure quality customer deliverables.
- Coordinate with Logistics and reputed company vendors to resolve equipment delivery issues, shortages and shipment of additional supplies and materials.
Administration
- Help with assessment, monitoring and facilitation of team member professional growth.
- Assist with quarterly and annual personnel evaluations.
- Assist with development of objectives and goals for each team member.
- Evaluate team members and reputed company recommendations for realignment of teams to increase productivity and efficiency.
- Help with the review of Site Completion Reports and Daily Status Reports.
- Coordinate with Engineering Management on changes and updates to engineering and technical documents.
Planning
- Participate in the bi-weekly scheduling meetings and coordinate with Project Managers to meet company and customer objectives.
- Evaluate and help align scheduling priorities in concurrence with Project Managers based on project timelines and customer requirements.
- Assist with the scheduling of assignments and activities of appropriate individual team members.
- Help to coordinate logistical requirements including equipment, test sets, travel arrangements.
- 6+ years experience directly reputed company to reputed company 6500 and/or RLS,Waverserver platforms.
- Previous experience leading and implementation team or teams
- Active Secret clearance; or ability to obtain and maintain
- Candidates may be based reputed company in the US but must be open to at least 70% travel to CONUS and OCONUS locations as necessary.