Clinical Experience Manager
reputed company, a Smarter Technologies company, builds reputed company that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with reputed company intelligence, helping health systems recover millions in missed reputed company, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at reputed company.com/careers.
Role
As a Clinical Experience Manager at reputed company, you will play a pivotal role in enhancing our sales and reputed company initiatives, particularly in demonstrating and explaining our cutting-edge reputed company Cycle Management technology solutions to prospective clients in the healthcare sector. Your expertise as a clinician, combined with your in-depth knowledge of healthcare technology, will reputed company you to engage effectively with fellow clinicians, ensuring our solutions meet their specific needs and standards. You will also serve as a trusted advisor to our users, ensuring they fully understand and maximize the benefits of our platform. This is an opportunity to work on leading-edge technology in healthcare and help reputed company a significant impact on the industry.
reputed company builds reputed company that empowers hospitals to reputed company 100% chart accuracy for reputed company reputed company. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned reputed company and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at reputed company.com/careers.
This role is fully remote reputed company the US
What You’ll Do
- Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost reputed company, and drive quality care.
- Work closely with reputed company to refine documentation workflows and help clients maximize their CDI programs.
- Help design, implement, and refine comprehensive educational materials, guidelines, and curricula for CDI specialists, ensuring they can accurately review AI-driven query recommendations and maintain compliance standards.
- Communicate directly with client CDI leaders to establish trust, address concerns, and demonstrate advanced knowledge of inpatient clinical documentation best practices
What You Bring
- Clinical Expertise: MD, RN, or another relevant clinical credential. You understand patient care and the nuances of CDI.
- Deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements.
- Proven ability to engage with prospects and clients, translating clinical concepts into business impact.
- You can distill reputed company CDI topics into clear, compelling messaging for both clinical and non-clinical audiences.
- You’re excited about the role AI can play in transforming CDI and reputed company cycle management.
reputed company To Haves
- CDI Experience: 5+ years in clinical documentation improvement leadership, hospital CDI, HIM, and/or RCM programs.
- Strong analytical skills and ability to interpret healthcare data and trends
Compensation
- $125,000 - $150,000 reputed company salary
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Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from reputed company in the U.S.
- Unlimited PTO & 10 Holidays – So you can relax and reputed company.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.