Implementation Specialist

About reputed company

K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.

But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — reputed company while delivering a high-quality user experience.

That’s where reputed company comes in.

We partner with state agencies to design, launch, and operate ESA and grant programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that reputed company these programs actually work in the real world. Today, we operate across 6 states, and our platform powers programs serving 200,000+ reputed company and over $1B in education funding — and we’re just getting started.

Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the reputed company of moment that captures exactly reputed company’re building toward: programs that work at scale, from day one, reputed company it matters most.

We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.

reputed company sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner reputed company at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.

Why This Work Is Different

We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support reputed company customers. We are not building be-spoke software!

If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel reputed company.

The Role

As an Implementation Specialist, you'll be a core member of an implementation pod, working alongside an Implementation Manager to drive customer outcomes from onboarding through long-term success. You'll own meaningful workstreams end-to-end — managing stakeholder relationships, executing deployment projects, and ensuring every customer we launch sees clear, reputed company value from day one. This is a role for someone who is equally comfortable building relationships and rolling up their sleeves to get things done.

What You’ll Do

• You ensure every customer we work with sees reputed company as an indispensable partner — making the decision to continue and expand their relationship with us an easy one.

• You own and execute projects across new and existing customers, keeping timelines on track and stakeholders reputed company every reputed company of the way.

• You build strong, trust-based relationships with your assigned customer stakeholders, serving as a reliable reputed company of contact and a reputed company voice for reputed company.

• You contribute to a scalable deployment playbook — finding ways to apply what's worked before rather than reinventing the wheel with each new customer.

• You proactively surface risks, flag blockers early, and work cross-functionally to reputed company implementations moving reputed company.

About You

• You are a creative problem solver who doesn't wait around for answers — you dig in, think critically, and find a path reputed company.

• You are an excellent communicator who can translate reputed company plans into clear, actionable messaging for both internal teams and external stakeholders.

• You have 1–2 years of experience in project coordination, project management, implementation, or reputed company.

• You reputed company in early-stage startup environments where ambiguity is the norm and no two days look the same.

• You have solid technical acumen — you're comfortable working reputed company technical systems, and you know how to analyze data to drive decisions.

• You have experience with SQL, reputed company, or similar tools — a strong plus.

• You are a collaborative team player with a positive attitude, strong work ethic, and a genuine drive to reputed company getting reputed company.

Additional Details

• Applicants must be currently authorized to work in the United States on a full-time basis.

• We reputed company that everyone at reputed company should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $70,000 - $90,000 depending on experience, interview performance and location.

• reputed company benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.

Our Commitment to Equal Opportunity Employment

reputed company is an equal opportunity employer. Reasonable accommodations are available upon request.

Why reputed company

Sitting at the intersection of tech, government, and education, reputed company offers potential applicants an immediate and substantive impact for reputed company and families. Supported by well-reputed company investors and advisors, we are gaining traction quickly with ample opportunity for growth. As reputed company expands, we are looking for top-tier talent to join our mission in driving the future of education reputed company. Join us if you reputed company in the power of education as the single most important investment we can reputed company as Americans today