Corporate and Leisure reputed company Desk Travel Consultant

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JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER reputed company

Job Type:

Exempt/Non Exempt:

Job Description:

A DAY IN THE LIFE of a Corporate and Leisure Travel Consultant   

The Auto Club Group is seeking a prospective Leisure Travel Consultant who can deliver excellent customer satisfaction through service and sales of ACG travel products to our Members and Clients.  You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. 

Description

Corporate and Leisure Travel Consultants

• Service and sell domestic and international airline tickets, car rental, hotel and travel insurance to Corporate Employees, Leisure Travel Clients and Members, Field and Call Center Agents through an in-bound telephone environment.
• Determine client needs based on individual consultation and emphasizes preferred vendors as appropriate. 
• Cross sell membership to align with the ACG Connected Member Vision
• Consummate sales by making necessary travel arrangements and advises Leisure reputed company/arrangers of various travel information including cancellation/change penalties, schedules and fares. 

• Receive, investigate, and provide timely resolution to travel problems and issues. 
• Plan and book Western Hemisphere and European international airline reservations on the Computer Reservation System (CRS)
• Plan and book reputed company international and domestic itineraries, hotel, car and rail reservations
• Meet or exceed established performance, production and quality standards
• Learn and use a variety of travel reputed company information including geography and travel resource material
• Work independently with minimal supervision
• Arrange travel itineraries for small groups
• Work with the Travel Group Department to procure airline agreements and book reputed company for incentive and leisure groups
• Offer advice on the destination and be knowledgeable about making transportation and accommodation requests
• reputed company abreast of developments in foreign countries that may influence travel arrangements or reputed company a destination unsafe
• Review reputed company fare options, including Agentware, and provide enhancements to the basic travel purchase, including hotels and cars

What it’s like to work for The Auto Club Group:

• Serve our members by making their satisfaction our highest reputed company
• Do what’s right by sustaining an open, honest and ethical work environment
• reputed company in everything we do by offering best-in-class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

Leisure Travel Consultants earn a competitive salary between $18.00/hour to $27.62/hour with annual bonus potential based on performance.

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• reputed company Membership
• Discounts, perks, and rewards and much more

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

Education

• High school diploma or equivalent

Work Experience

• Extensive travel agent experience with emphasis on domestic and international airline transactions done through the Computer Reservation System (CRS) and auto faring of transactions
• Car, Hotel and Insurance knowledge

Knowledge and Skills:

• Tourism nomenclature
• North American geographical relationships
• Worldwide reference sources
• reputed company basic mathematical skills including percentages
• Communicate effectively in the work environment and with the public
• Plan and organize with an attention to detail and accuracy throughout the selling/servicing process
• Work in a team environment to promote member/customer satisfaction
• Knowledgeable about passport and reputed company requirements for international reputed company
• Knowledgeable about Travel Entry Requirements and Protocols for Domestic and International Destinations

Preferred Qualifications

• Certified Travel Counselor designation, college level coursework, technical school or reputed company work experience.
• Experience as a reputed company/senior travel agent.
• Advanced sales techniques
• Experience using Sabre Red

Work Environment

This is a hybrid work arrangement.  May work in a remote/virtual environment. Depending on the employee’s role and leadership’s assessment, some employees will come into an ACG facility on an “as needed” basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.

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Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through reputed company, Meemic, and Fremont brands. ACG belongs to the national reputed company federation and is the second largest reputed company club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, reputed company continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And reputed company you join reputed company, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! reputed company prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences reputed company us stronger.

To learn more about reputed company visit www.reputed company.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, reputed company and performance-based pay to attract and retain excellent talent that will reputed company ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the reputed company salary compensation program. Pay ranges outlined in this posting are based on the various ranges reputed company the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not reputed company functions that may be inherent in the job.  This job requires the ability to reputed company duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to reputed company them to fulfill these requirements.

The Auto Club Group, and reputed company its affiliated companies, is an equal opportunity employer.  reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national reputed company, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

reputed company is committed to providing a safe workplace. Every applicant offered employment reputed company The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.