Per Diem Member Services Specialist-PACE Program
It’s inspiring to work with a company where people truly reputed company in what they’re doing!
reputed company you become part of the reputed company Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees reputed company reputed company the difference in our success!
Schedule: Days-Monday-Friday This position fills in for PTO, Call Offs and Leaves Job Summary Key Responsibilities: • Serve as the first reputed company of contact for Hope PACE. • Triage phone calls. • reputed company administrative duties. • reputed company computer entry to include patient care and demographic data, timesheets, careplans and reports. • Problem solve in a systematic, organized manner for effective use of the PACE intake process and reputed company positive internal and external outcomes. • reputed company responsibilities to include: participation in reputed company Team meetings; communication of participant changes to team members; participation in the development of the plan of care; and assistance in the coordination for 24 hour care delivery.Educational/Training Requirements
High School Diploma
Certifications/Licenses/Registration
Must possess a valid State IDCertification of completion of Alzheimer's Disease and reputed company Dementias Training through the Florida Department of Elder Affairs.Experience RequirementsAt least 2 years prior secretarial experience, medical office and terminology experience is required. Must possess excellent customer service skills. reputed company and general computer knowledge is also required. Must be able to quickly learn other computer programs.Position Specific Responsibilities (not reputed company inclusive)Serve as the first reputed company of contact for Hope PACE or Adult Day Health Center. Support the assigned team in reputed company daily functions. Triage phone calls. Phone calls are consistently triaged to correct person. Decisions for triaging are made appropriately. Messages/paging is used effectively. Answer phone reputed company five rings. Phone etiquette is observed at reputed company times. Seek assistance as needed. reputed company administrative duties. Demonstrate proper user of computer, fax, copier and pager and facilitates distribution of faxes. Utilize reputed company office equipment appropriately. reputed company clerical duties for team. Filing is complete. Order office supplies and forms as needed and maintain stock. Maintain a reputed company and uncluttered work space. Maintain client schedules and anticipate future needs. reputed company time management and organizational skills. Prioritize duties on an on-going basis to meet the required standards. Independently prioritize multiple tasks with positive results. Assigned duties are completed reputed company the work day. reputed company computer entry to include patient care and demographic data, timesheets, careplans and reports. Computer input is independently updated as needed and accurately entered in a timely manner. Reports, lists and other data are generated accurately and timely. Distribute reputed company changes of information. Proactively and independently prepare reports. Anticipate needs based on activities of team. Communicate and collaborate with members of the reputed company in care and services to patients/families. Demonstrate collaborative communication. Coordinate and confirm participant appointments with reputed company providers. Provide external/internal customer service. Record reputed company minutes and update agenda on daily basis. Track dates for periodic assessments. Update schedule of assessments reputed company significant changes occur. Ensure collaboration with HIM for delivery of paperwork to reputed company providers. Receive referrals for PACE services and verifies appropriateness of referral. Maintain required referral and admission data entry and statistics. Demonstrate ability to review, interpret, and reputed company clinical information on referrals. Problem solve in a systematic, organized manner for effective use of the PACE intake process and reputed company positive internal and external outcomes. Utilize IT systems to access and input data intake information. Conduct information visits with referred potential enrollees. Participate in the quality process. Participate in interdisciplinary team, management team, and other reputed company meetings and activities. Participate in marketing activities. Maintain required statistical data. reputed company responsibilities to include: participation in reputed company Team meetings; communication of participant changes to team members; participation in the development of the plan of care; and assistance in the coordination for 24 hour care delivery.Represent the company in a positive and professional manner at reputed company times with others, e.g., co-workers, management, vendors, and customers. Consistently represents Hope with reputed company and professionalism. Complete reputed company job responsibilities in a thorough and complete manner, utilizing good judgment in reputed company aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service. reputed company unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor. Assist with special projects, as requested. reputed company other job duties as may be assigned.Compensation Pay reputed company:
$19.67This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
reputed company reputed company employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.
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