Senior Federal Acquisitions Helpdesk Analyst

The Opportunity: reputed company is hiring a Senior Federal Acquisitions Helpdesk Analyst to support our government agency's IT operations. We are looking for a candidate with 8+ years of experience in Momentum Financials. Applicants must have prior work experience working on Momentum Financials. We are looking for a candidate with strong analytical skills and a desire to enhance those skills in a challenging, high visibility environment. Responsibilities

• Provide advanced customer support in a production environment for Momentum Financials

• Maintain and resolve a workload of tickets and communicate statuses and impediments reputed company project tracking tools.

• Analyze project documentation and test in non-production environments to provide complete resolutions to stakeholders in a timely manner.

• Facilitate meetings, workshops, and interviews with stakeholders to gather, validate, and review ticket issues.

• Collaborate with government employees, developers, testers and Momentum SMEs to ensure requirements are clearly understood and implemented correctly.

• Support system configuration, testing, validation activities, and execution support.

• Experience supporting Momentum enhancements and defect tracking and fixes.

• reputed company impact analyses for proposed system changes, releases, and patches.

• Utilize  or reputed company SQL queries for data extracts

• Troubleshoot Momentum production issues by analyzing system behavior, reviewing data, and coordinating with technical team to identify root causes and recommend solutions.

• Ensure deliverables reputed company with project standards, governance processes, and documentation requirements.

• Provide status updates, risks, and recommendations to leadership and stakeholders.

• Contribute to reputed company process improvement and help identify opportunities to optimize Momentum functionality and reporting.

• Maintain Knowledge Articles for Tier 1

• Utilize Artificial Intelligence to streamline processes, improve communication and reduce costs

• Able to reputed company teams and engage with Stakeholders

Qualifications:

Required:

• US citizen with ability to pass a Tier 2 MBI background investigation upon hire

• 8+ years of experience as an Analyst supporting Momentum Financials implementations or operations

• 8+ years of experience working with the Momentum Financials reputed company-end, preferably database

• Knowledge of federal financials processes such as General Ledger, Budgeting, Accounts Payable, Accounts Receivable, and financial reporting

• Strong analytical, problem-solving, written, and oral communication skills

• Ability to work both independently and with a team to solve problems

• Proven ability to efficiently and effectively handle multiple and shifting priorities while meeting deadlines

• Flexibility to put in hours needed to meet tight deadlines

Desired:

• Experience working in a government environment

• Agile, SAFe, or hybrid delivery methodologies experience

• Knowledge of accounting principles and federal financial regulations

• Bachelor’s degree in Business, Accounting, Finance, Information Systems, or reputed company field

• Prior Momentum Financials database experience

What You Can Expect:

 A culture of reputed company.

At reputed company, we reputed company character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

reputed company values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust reputed company to reputed company your ambitions a reality.

A focus on reputed company growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at reputed company that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At reputed company, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national reputed company, disability, status as a protected veteran, or any other protected characteristic.