Manager, Contract Carrier Recruitment, Last Mile

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Contract Carrier Recruitment at RXO, you’ll be responsible for supporting Contract Carrier recruiting across our Last Mile business unit within your respective assigned region. You’ll work closely with Field Operations, IT, Legal and Field Support Services to support processes and deliver organizational goals focused on Contract Carrier growth, reduction of supplemental Rapid Response Teams (High-Cost Capacity), generating new contract carrier leads, contract carrier onboarding, and supporting other efforts to increase capacity management. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Lead and facilitate carrier recruitment for all RXO LM markets within your assigned region. This includes, but is not limited to:
• Traveling in market for “boots on the ground recruitment”: Distributing flyers, business cards at frequently visited sites for contract carriers (competitor locations, gas stations, etc..).
• Act as a liaison between neighboring RXO LM sites within your assigned territory to share and expand existing capacity resources
• Conduct research in all internal/external systems and databases to generate contract carrier leads (Carrier411, RXO Carrier Database, social media marketing).
• Ensure all new contract carriers receive and complete all onboarding materials and meet RXO requirements
• Make cold calls to prospective contract carriers
• Align with stakeholders in other RXO business units to identify carriers that can be contracted with RXO Last Mile
• Support carrier recruitment for new business startups within or outside your respective region (Rapid Response Recruitment)
• Work with RXO LM sites within your territory on capacity planning for seasonality volume increases
• Deliver departmental goals of onboarding 4-6 new contract carriers per month
• Attend internal and external meetings related to market analysis, financials, and metrics associated with RXO’s contract carrier base
• Attend meetings and provide market analysis detail on contract carrier cost and metrics

At a minimum, you’ll need:

• Bachelor’s Degree or equivalent work-related or military experience
• 5 years of operations, account management or customer service in a leadership position
• Ability to create pivot tables and presentations within Microsoft Office programs such as Word, PowerPoint, and Excel
• Ability to travel 80% of the time
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

It’d be great if you also have:

• Bachelor’s Degree in a related field (transportation/supply chain, sales/operations)
• Ability to perform with high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization
• Effective communication & relationship building skills
• Ability to problem solve and use critical thinking skills
• Transportation operations and logistics experience
• Self-motivated drive to go the extra mile to achieve desired results

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Competitive pay

• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

• 401(k) retirement plan with up to 5% company match

• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity

• Employee Assistance Program (EAP)

• Tuition reimbursement, adoption assistance

• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.