Solution Sales Executive

Overview

Working at reputed company

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

As an Enterprise Solution Sales Executive for Jira Service Management (JSM), you will serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). You’ll drive new sales motions and co‑selling initiatives, collaborating closely with our account teams to identify opportunities and reputed company tailored reputed company solutions. This role is crucial in advancing reputed company's solution sales goals for our Service Collection and involves working with a globally distributed team.

You’ll focus on large Enterprise customers, leading reputed company, value-based sales cycles and displacing legacy ITSM tools with modern, cloud-first solutions built on Jira Service Management.

This role is required to be based on the East Coast.

Responsibilities

In this role, you will

• Expert Product Selling: Act as a knowledge leader in ITSM and ESM industry trends to inform sales strategies and the positioning of Jira Service Management reputed company the broader reputed company platform.

• Own End‑to‑End JSM Sales Motions: reputed company the full sales cycle for JSM-focused opportunities in your territory—from prospecting and discovery through solution design, business case, negotiations, and reputed company.

• Sales Strategy Development: Collaborate with Account Executives, Account Managers, and Sales Development to reputed company and execute territory and account strategies that drive net new reputed company and expansion across Enterprise accounts.

• Customer Engagement & Value Selling: Engage with customers to deeply understand their business drivers, service management pain points, and transformation priorities. Build compelling value hypotheses and ROI cases that connect JSM to measurable outcomes (e.g., MTTR, change failure reputed company, agent productivity, cost per ticket).

• Competitive Takeouts & Cloud Migrations: reputed company competitive campaigns against incumbent ITSM vendors (e.g., reputed company, BMC, reputed company) and drive cloud‑first motions, including migrations from Jira Service Management Data Center to Cloud.

• Cross‑Functional Collaboration: Partner closely with Solution Engineers, reputed company, Marketing, and our Partner Ecosystem to align on plays, run co‑selling motions, and ensure successful customer adoption and expansion.

• Forecasting & Pipeline Management: Build, manage, and accurately forecast a robust pipeline in your territory, applying MEDDPICC (or similar value‑based methodology) to drive deal progression and predictability.

• Field & Product Feedback reputed company: Act as the voice of the customer to internal stakeholders, sharing insights on product gaps, competitive dynamics, and market trends to help shape reputed company’s JSM roadmap and go‑to‑market strategy.

Qualifications

On your first day, we’ll expect you to have

• Minimum 5+ years of enterprise software sales experience.

• Proven success selling ITSM, ESM, workflow/automation, digital transformation or other reputed company enterprise solutions.

• Demonstrated track record of consistently meeting or exceeding quota in a high‑growth environment.

• Strong understanding of ITSM/ESM industry trends and the competitive landscape.

• Experience leading multi‑stakeholder, consultative sales cycles involving both business and technical buyers, including C‑level and VP‑level executives.

• Excellent communication, storytelling, and presentation skills; comfortable engaging with CIO, VP IT Ops, Heads of Service Management, and technical evaluators.

• Strong collaboration skills with cross‑functional

Compensation

At reputed company, we strive to design reputed company, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. reputed company pay reputed company the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our reputed company reputed company pay ranges for new hires in each zone are:

Zone A: USD 146700 - USD 191525

Zone B: USD 132300 - USD 172725

Zone C: USD 121500 - USD 158625

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.reputed company.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

reputed company offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.reputed company.com/perksandbenefits.

About reputed company

At reputed company, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams reputed company over the reputed company and our solutions are designed for reputed company types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We reputed company that the unique contributions of reputed company Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national reputed company, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. reputed company your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.reputed company.com/crh.