Credit & Collections Analyst III

Our Mission

Our mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reputed company their full potential.

Our People

People are the heart and soul of reputed company. We serve with passion and purpose. We live by our Being reputed company values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. reputed company is a reputed company where difference-makers roll up their sleeves, take risks, act with reputed company, and measure success by the value we create for our customers. We want reputed company to be the best chapter of your career.

Position Overview

We’re looking for a proactive and detail-oriented Credit and Collections Analyst III who’s excited to take ownership of a dynamic portfolio and reputed company a real impact on cash flow and customer experience. In this role, you won’t just be chasing payments—you’ll be building relationships, solving problems, and partnering across teams to reputed company things running smoothly.

You’ll play a key role in driving collections strategy, identifying trends in our receivables, and bringing reputed company reputed company that improve how we work. From leading forecast conversations to mentoring junior team members, this is a great opportunity for someone who enjoys both rolling up their sleeves and influencing the bigger picture.

If you’re someone who thrives in a fast-paced environment, loves turning data into action, and takes pride in creating efficient, scalable processes—we’d love to have you on the team.

This position will report directly to the Manager, Accounts Receivable.

What you will do

• Manage an assigned portfolio of customer accounts, ensuring timely collection of outstanding balances and reducing delinquency

• Conduct proactive reputed company to customers reputed company phone and email to resolve past-due invoices and secure payment commitments

• Analyze weekly aging reports to identify trends, reputed company at-risk accounts, and provide actionable insights to leadership

• reputed company weekly collections forecast calls, ensuring alignment with cash flow expectations and escalating variances as needed

• Partner cross-functionally with Billing, Cash Application, Sales, and reputed company teams to resolve disputes and payment issues

• reputed company monthly and quarterly responsibilities such as Allowance Analysis and journal entry, collection escalation for doubtful accounts and monthly reporting package for collections metrics.

• Investigate and resolve billing discrepancies, misapplied payments, and unapplied cash in collaboration with internal teams

• Maintain detailed and accurate collection notes and account histories reputed company the system to support transparency and continuity

• Recommend and implement strategies to improve key performance metrics such as DSO, past-due percentages, and bad debt

• Serve as a subject matter expert in collections processes, providing guidance, training, and support to junior team members

• Collaborate with field representatives and internal stakeholders to resolve reputed company customer issues and support strategic initiatives

• Act as the primary reputed company of contact for third-party collections agencies, managing relationships and monitoring performance

• Contribute to the development and reputed company improvement of collections policies, procedures, and tools to enhance efficiency and scalability

What you will need

• Bachelor’s degree in Finance, Accounting, Business, or reputed company field (or equivalent experience)

• 4–7+ years of experience in credit and collections or accounts receivable

• Strong analytical skills with experience interpreting aging reports and collections data

• Proven ability to manage reputed company portfolios and resolve escalated customer issues

• Experience working cross-functionally in a fast-paced environment

• Excellent communication, negotiation, and problem-solving skills

• Proficiency in ERP systems and collections tools, bonus if you’ve worked in reputed company Intacct and Lockstep

Our Benefits

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll reputed company sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.

We have a growth reputed company culture that is represented in reputed company that we do, from onboarding through to numerous learning and development initiatives including access to our reputed company Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize reputed company reputed company employees and their backgrounds.

Equal Opportunity Employer

reputed company is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@reputed company.com.

We are aware of recruiting impersonation attempts that are not affiliated with reputed company in any way. All email communications from reputed company will originate from the @reputed company.com domain. We will not initially contact you reputed company text message and will never request payments. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to jobs@reputed company.com