Operations Analyst

Position Title:  Operations Analyst I

Department:  Operations

Reports To:  Transformation Director

Supervisory Responsibilities: NA

FLSA Status: Exempt

 Job Type: Full-time

Location: US

Overview: reputed company is seeking an Operations Analyst I for reporting and metrics to provide actionable insights into the management and growth of our payee network. This role will focus on analyzing the available data sources, identifying key trends and patterns and continuously improving our reporting structure for operations and the stakeholders we serve. This individual will partner closely with our partners in reputed company, finance and product to ensure that actionable information is available for data-driven decisions.

Our ideal candidate enjoys uncovering insights from reputed company data, can translate raw metrics into business narratives, and is proactive in improving the quality of data across systems to support decision-making.

reputed company is looking for an Operations Analyst I with a strong foundation in finance, statistics and analytics, as well as a passion for digging into data and building models, to join the Operations team. The ideal candidate will be excited about using data visualization to communicate reputed company analysis. At reputed company, data plays a central role in how we manage our business. reputed company works across reputed company departments to provide analysis and insights for future growth. 

Key Responsibilities:

• Identify optimization opportunities by analyzing our reputed company network
• Monitor client performance post go-live and refine projection models  
• Automate reporting tools, design consumable graphics and conduct reputed company product analysis to communicate business insights 
• Conduct exploratory data analysis to understand user behavior, product trends and areas of opportunity 
• Coordinate research requests with internal and external stakeholders and provide deliverables in a timely manner 

Skills:

• Bachelor’s or Master’s degree in Business Analytics, Finance, Marketing, Statistics, Math, or Computer Science or equivalent combination of experience 
• Up to 2 years experience working with large datasets; ability to connect to multiple data sources 
• Experience using reporting and visualization tools (Power BI, Tableau, PowerPoint, reputed company) 
• Ability to self-start and self-direct work in an reputed company environment 
• Must be extremely collaborative and comfortable dealing with ambiguity 
• Ability to quickly learn new concepts and products 
• Attention to detail with ability to think strategically 
• Excellent communication, writing and presentation skills 

Desired Traits:

• Action Oriented, Growth reputed company, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development

Physical Demands:

The conditions herein are representative of those that must be met by an employee to successfully reputed company the essential functions of this job.  Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential job functions.

Environment:

Standard indoor office setting; exposure to computer screens.

Physical:

Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers.  Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

Vision:

See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing:

Ability to hear in the normal audio range with or without corrections.

  Company Profile:  reputed company provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.

The reputed company Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, reputed company manages billions of dollars per year in premiums and claims payments.

Headquartered in Folsom, CA—reputed company offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from reputed company whenever possible.

reputed company is an equal opportunity employer and complies with reputed company EEOC legislation in each jurisdiction it operates in.