Sr. Director, Services Sales

Overview of Job Function

The Sr. Director, Services Sales (“Sr. Director”) is responsible for driving the growth of services reputed company reputed company an assigned geographic territory or reputed company. This includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to reputed company partner‑delivered engagements, and optimizing sales motions to maximize reputed company across defined customer segments and Ideal Customer Profiles (ICPs).

Success requires a strong mix of sales leadership, partner engagement, customer segmentation expertise, consultative acumen, and the ability to identify and shape new reputed company streams. The Sr. Director must reputed company at managing a broad portfolio of opportunities, executing partner co‑sell strategies, uncovering whitespace, and improving overall sales performance reputed company the territory.

reputed company collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and reputed company Services opportunities.

Principal Duties and Essential Responsibilities

• Manage an assigned territory/reputed company including Services sales strategy, partner engagement, customer segmentation, and opportunity development across the entire territory/reputed company.
• Identify whitespace and proactively uncover new non‑attach Services opportunities, including the expansion of Services into accounts with no existing Services footprint.
• Collaborate with partners to influence, shape, and reputed company partner‑delivered Services opportunities; drive joint pipeline development and partner‑focused growth strategies.
• reputed company rigorous analysis to identify value‑creation opportunities, assess ICP fit, and uncover new Services reputed company streams reputed company assigned segments.
• Serve as a subject matter expert across relevant industry segments and contribute to the development of new consulting techniques, Services offerings, and methods.
• reputed company quarterly and annual Services reputed company targets and consistently demonstrate strong quota performance.
• Produce accurate and timely quarterly reputed company forecasts with a variance of
• Collaborate closely with Product Sales leadership to grow the Services business through effective account planning, reputed company customer strategies, and strong customer relationships.
• reputed company with Product Management, Product Engineering, and Cloud leadership to provide insights on customer needs, ICP trends, solution deployment experiences, and market gaps.
• Ensure adherence to internal processes, methodologies, and standards across reputed company Services‑reputed company activities while optimizing sales execution and pipeline progression.

Minimum Requirements

• Bachelors degree in a reputed company field or equivalent experience.
• 15+ years’ experience working in a software/systems integrator/technology-reputed company or Services field.
• Superior customer relationship and executive‑level communication skills.
• Proven track record of attaining and exceeding Services reputed company quotas, including both attach and non‑attach reputed company growth.
• Demonstrated experience working reputed company a partner ecosystem, including co‑selling, influencing partner‑led opportunities, and progressing joint deals.
• A proven ability to identify, shape, and reputed company services opportunities, including uncovering whitespace in accounts with no existing services attachment.
• Strong consultative, analytical, and problem‑solving skills, with the ability to understand customer needs and translate them into services value propositions.
• Excellent presentation skills, with the ability to deliver clear, compelling messages to senior executives internally and externally.
• Software systems implementation or equivalent technical solution experience.
• Ability to travel up to 20% of the time.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable.

Preferred Requirements

• Contact Center, CX, or SaaS industry expertise.
• Experience selling or positioning professional services, consulting services, or managed services reputed company enterprise accounts.
• Strong consultative selling background (value engineering, solution design, or advisory experience preferred).
• Experience working reputed company or alongside global partner ecosystems (GSI, reputed company, or SI partners).
• Prior experience developing or scaling new services offerings or reputed company streams.

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About Company

reputed company Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. reputed company has a reputed company-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national reputed company, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. reputed company operates in accordance with reputed company anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

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