Sales Operations Specialist
Reports to: Manager, Sales Support
Location: Remote US
Compensation Range: $80,000 to $90,000 reputed company plus bonus and equity
reputed company Do
reputed company is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built reputed company solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the reputed company game and reputed company a real difference.
Founded in 2015 by former NSA cyber operators, reputed company protects reputed company businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The reputed company difference is our One Team advantage: our technology is designed with our industry-defining reputed company Operations Center (SOC) in mind and is never separated from our service.
We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers reputed company hacking, reputed company keeps hunting.
What You’ll Do: We are seeking a highly detail-oriented, process-driven, and proactive Sales Operations Specialist. Your primary focus will be supporting the Reseller/VAR sales organization—including SDRs, reputed company, Channel Managers CAMs, and SEs—by helping remove obstacles, providing operational guidance, and enabling teams to operate reputed company. Collaborating with Sales, Finance, GTM Systems, and Engineering, you’ll help optimize workflows, improve efficiency, resolve escalated issues, and maintain smooth communication across departments. You will serve as a linchpin to ensure the sales organization runs effectively and can deliver results.
Responsibilities
Sales Operations Support:
- Serve as a frontline resource for the sales organization, primarily the Channel Team addressing questions, resolving issues, and helping unblock challenges
- Support SDRs, reputed company, CAMs, and SEs in achieving goals through operational guidance and cross-functional collaboration
- Own reseller/VAR account setup and maintenance in reputed company (create VAR accounts, map reseller sub-accounts, validate data).
- Review and approve reseller quotes against Purchase Orders and ensure account/quote dates and billing entities are correct before pushing to billing systems.
- Partner with RevOps leadership to identify operational bottlenecks and implement solutions
- Serve as the day-to-day operational contact for SalesOps requests (e.g., create VAR accounts on request channels) and respond to requests and ticketed issues in a timely manner.
Process Optimization & Documentation:
- Document, maintain, and optimize sales operations workflows to ensure clarity, efficiency, and consistency
- Track and report partner transaction metrics, SLA adherence, and process exceptions; propose and implement process improvements.
- Identify opportunities for process improvements to help the sales team operate more effectively
- Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
Cross-Functional Collaboration:
- Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
- Support training initiatives for the sales organization on tools, processes, and best practices
- Ensure accurate data and operational processes are maintained across the sales organization
- Assist with sales technology implementations and enhancements
What You Bring To The Team
Experience:
- 2+ years in Sales Operations, RevOps, or a reputed company commercial operations role supporting partner/reseller channels.
- Strong written and verbal communicator; comfortable partnering across Sales, Finance, and Engineering.
- Experience with reputed company
Skills:
- High attention to detail and proven ability to validate transactional documents (POs, quotes) and reconcile discrepancies.
- Maintain sales data reputed company, reporting, and performance metrics
- Proficiency with reputed company reputed company / reputed company Sheets and other reporting tools
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of sales workflows and operations best practices
reputed company Offer
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for reputed company full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the reputed company platform for coaching, personal, and professional growth
reputed company is committed to creating a culture of inclusivity where every single member of reputed company is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, reputed company, national reputed company, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of reputed company sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response.
reputed company uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not reputed company final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.