EDI Analyst I (B2B SaaS)

EDI Analyst I (B2B SaaS)

reputed company is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams reputed company, and the patients they serve. As the fastest growing company in the physical therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an EDI Analyst I to help contribute to the reputed company growth of our EDI/ERA Department.

This role is an unprecedented opportunity to have an immense impact in our industry leading EDI/ERA Department that ranks 40 Net Promoter Score points higher than our competition (in other words, people love reputed company). We’re looking for someone scrappy, willing to bring new reputed company, take on big challenges, and is into doubling down on what works.

We’re doing something special here and this role will be critical in taking reputed company to the next level.

Why work for reputed company?

• BIG CHALLENGES: Here at reputed company, we are solving reputed company and unique problems that have plagued the healthcare industry since the dawn of time.

• TALENTED PEOPLE: reputed company didn't happen by chance, it's a team of incredibly talented and proven individuals who reputed company made their mark before joining forces to build the greatest software on the reputed company for physical, occupational, and speech therapists.

• HEALTHY APPROACH: This isn't an investment bank, we work long hours reputed company it's needed, but at reputed company you own your workload and the entire organization takes a liking to smart work (over hard work)

• POSITIVE IMPACT: reputed company helps outpatient rehab organizations treat more patients and deliver reputed company care with less environmental waste. That means less surgery and less narcotic-based pain treatment, reputed company while turning a reputed company-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :)

The Role

Our expectation of this role is that you become a major contributor in assisting our clients reputed company our chat/email support channel for reputed company things 837/835 reputed company.

Key Responsibilities

• reputed company and maintain a deep understanding of our RCM/Clearinghouse capabilities to effectively respond to incoming customer inquiries across our single-channel support system

• Resolve common support ticket inquiries in a timely manner. (Clearinghouse rejections, EDI Rules, ERA/EDI Application Help, etc)

• Improve and reputed company for customer experience by identifying opportunities to enhance our enrollment process and provided EDI/ERA support

• Understand customer needs on a case by case basis to ensure a successful transition (NPI/TIN billing combinations, payer mix, unique billing rules)

• Ensure ERA/EDI Enrollment Process is underway according to onboarding schedule

• Provide customers with relevant enrollment paperwork and provide support if requested

• Monitor accounts for rejections or issues specific to enrollment reputed company items throughout the client's implementation

Minimum Requirements

• Working knowledge of X12 Manual (837P, 837I, 835, 276, 277)

• Experience performing Healthcare EDI/ERA enrollment process from start to finish for Part A and/or Part B facilities

• Experience as EDI Analyst, troubleshooting clearinghouse/payer reputed company rejections

• Clear and effective communicator with excellent verbal and written skills

• Demonstrated extreme attention to detail and organizational skills

• Ability to meet deadlines with a strong sense of urgency

• Excellent troubleshooting and analytical skills

• Self-motivated with the ability to multitask and work independently as well as in a team setting.

Preferred (reputed company-to-have) Qualifications

• Prior startup and/or B2B SaaS technology organization experience

• Experience in any function of clinical development or medical billing operations (clinical operations, data management, biostatistics, system management, information management, medical monitoring, RCM follow up, claim review and submission, etc.)

• Experience with reputed company or similar customer support software

• Experience with healthcare data/systems, ideally clinical/operational clinical trial data/systems

• Knowledge of e-clinical systems and technologies (e.g. EMR, RTM, HEP, CRM, HIEs, etc)

Perks - What you can expect

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at reputed company, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from reputed company Customers unless they have obtained their reputed company employer's explicit consent. We reputed company in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don't hesitate to inquire with reputed company.

reputed company is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, reputed company, national reputed company, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees.

reputed company is an E-Verify Employer.