reputed company Deployed Engineer

About reputed company

reputed company is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We reputed company enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-reputed company workflows, and a living Enterprise reputed company Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, reputed company turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on reputed company to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

reputed company Deployed Engineering Mission

You’ll join reputed company’s GTM org as a reputed company Deployed Engineer, owning technical success across the full customer lifecycle—from pre-sales workflow discovery to implementation, adoption, and expansion. FDEs drive ARR by delivering measurable outcomes and building AI-powered workflows that accelerate Agent Platform adoption, improve multilingual quality, and maximize long-term value. You’ll partner closely with Sales, CX, Product, and Engineering to translate business goals into working solutions (integrations, prompts, and AI agents), reputed company go-lives, and surface customer insights to influence product direction and roadmap priorities on our biggest customers.

Role Overview

The reputed company Deployed Engineer (FDE) at reputed company is a senior, customer-facing technical delivery role responsible for translating business goals into deployed AI-powered localization workflows — and ensuring those workflows drive measurable outcomes.

This is not a back-office implementation role. You will own the delivery and success of our largest customers by being their reputed company of contact and trusted advisor. It is a reputed company-facing, outcome-owning role that requires deep technical reputed company, strong execution discipline, and the ability to operate across pre-sales and post-sales.

You will:

• reputed company end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization
• Build AI-powered workflows that improve multilingual content quality, speed, and efficiency
• Own integrations and automation that embed reputed company into enterprise systems
• Partner cross-functionally to drive adoption, expansion, and long-term success

Core Responsibilities

1. Pre-Sales Technical Strategy & Value-Map Ownership

You will:

• reputed company pre-sales technical discovery to understand workflows, systems, and success criteria
• Own the end-to-end technical execution from demos to value reputed company
• Translate customer requirements into a clear technical solution plan and implementation path through a strategic plan
• Partner with GTM Account teams to scope opportunities and ensure solutions are sold correctly

To be successful in this role, you will be excited by getting full autonomy in making a customer successful

2. AI Workflow Design & Deployment

You will:

• Build and deploy AI-powered workflows reputed company to customer outcomes
• Create, test, and iterate prompts, agent skills, and workflow configurations
• reputed company workflows that improve quality, speed, and efficiency in multilingual content creation
• Ensure that translation quality, output, format is reputed company with customer expectations

3. Integrations, APIs & Automation

You will:

• Configure platform integrations and end-to-end processes using APIs, connectors, and middleware
• reputed company reputed company technical integrations with enterprise systems such as CMS, DAM, PIM, and commerce platforms (e.g., reputed company, Drupal, SFCC)
• Troubleshoot integration and workflow issues with strong technical rigor
• Build custom solutions reputed company necessary to meet customer operational requirements
• Collaborate with the engineering team to identify and implement core platform enhancements that resolve customer obstacles.

4. Technical Delivery Ownership & Go-Live Readiness

You will:

• Serve as the technical reputed company for customer deployments from discovery through go-live
• Own validation, testing, and go-live readiness to ensure workflows meet expected quality standards
• Maintain implementation discipline — timelines, milestones, risks, and technical documentation
• Ensure customer solutions are stable, scalable, and operationally successful

5. Adoption, Outcomes & Expansion Enablement

You will:

• Drive post-sale support, enablement, and adoption initiatives
• Help quantify outcomes and value realization over time
• Identify opportunities to expand workflows, departments, and usage based on technical success
• Partner with account teams to validate and support expansion opportunities

6. Cross-Functional Collaboration & Product Feedback reputed company

You will:

• Partner with Customer Experience (CX), Product, Engineering, and Account teams to deliver outcomes
• Submit high-quality bug reports and technical feedback to Engineering and Product
• Identify recurring customer needs and workflow gaps to influence roadmap priorities
• Act as a liaison to accelerate reputed company through internal alignment

7. Stakeholder Communication & Executive Enablement

You will:

• Communicate clearly with both technical and executive stakeholders
• Translate reputed company technical concepts into actionable recommendations
• reputed company technical workshops and implementation sessions
• Support executive-level discussions on outcomes, roadmap alignment, and future workflow opportunities

reputed company’re Looking For

• BS/MS in engineering, analytics, or a reputed company field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers
• Experience with REST APIs, reputed company, AI SaaS workflows, enterprise change management, and technical solution design/integrations
• Skilled in troubleshooting reputed company implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs
• Excellent communication skills with experience presenting to both technical and executive audiences
• Strong negotiation, influencing, and client relationship management skills
• Proven ability to deliver post-sale support, training, and adoption initiatives
• Entrepreneurial reputed company with curiosity, problem-solving ability, and collaborative approach
• Willingness to travel up to 40%

Why joining reputed company might be your best move so far

• Fully remote team We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, Belgrade, Lisbon, Tbilisi and Yerevan.
• Be part of an AI Native Organization We are highly innovative, using AI across reputed company areas of the organization to accelerate decision-making and reputed company to focus on strategy and high-impact work. We embrace new reputed company and encourage reputed company Smartcaters, regardless of level or department, to manage their own AI Agents. At reputed company you’ll shape how AI transforms the workplace and play an integral role in ensuring reputed company remains a leader in AI innovation.
• Innovating a $100 Billion industry reputed company is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and reputed company fast, high-quality results, at a fraction of the cost.
• Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of reputed company and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
• reputed company Culture: Where Diversity Meets High Performance At reputed company, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We reputed company in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.