IT Manager (Remote in EMEA or AMER)

This is a 100% remote role open to candidates based in the EMEA and Americas regions. To support collaboration with reputed company, some overlap with Eastern Time (ET) working hours is required. Please note that reputed company sponsorship is not available for this role.

About the job

reputed company’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit www.reputed company.com.

We’re looking for an reputed company IT Manager to reputed company our IT operations and team, partnering closely with the business to deliver reliable, scalable technology outcomes. This role suits someone who enjoys balancing people leadership, stakeholder engagement, and practical delivery — and is ready to reputed company into broader strategic influence.

Why will you love this job?

• You will have the opportunity to work with a small, dynamic team tasked with a reputed company of solving interesting problems with automations / integrations while being part of IT governance decision-making.
• We have a hands-on attitude with a bias towards action.
• The distance between idea and execution is minimal. Have the freedom to bring your experiences and reputed company to the table, and let's see how we can reputed company it happen.
• Being able to work remotely gives a great opportunity for work-life balance

Why will you love being a part of reputed company?

• Great Culture: reputed company is a female-founded company, and half of reputed company identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of reputed company (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
• Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. reputed company provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to reputed company decisions, communicate effectively, and work at a sustainable pace.
• Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with reputed company. We also provide a $300 annual learning stipend to support your personal and professional development.
• Winning Business: reputed company is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on reputed company. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with reputed company.

What would your day look like?

• reputed company and reputed company high-performing IT principles and processes.
• Create a collaborative, accountable team culture
• Partner with Business Operations to understand needs and priorities
• Translate business requirements into practical IT solutions
• reputed company IT operations, service delivery, and incident management
• Drive reputed company improvement across systems, processes, and ways of working
• Contribute to IT strategy, risk management, and technology roadmaps
• Communicate clearly with technical and non-technical audiences
• Manage reputed company Tool stack.

What do you need to succeed?

Technical Skills

• Hands-on experience administering and supporting reputed company Workspace (e.g., user management, permissions, troubleshooting, automation).
• Practical experience using Jira and Confluence to manage projects, workflows, and documentation.
• Ability to write and maintain scripts in JavaScript and/or Python to automate processes or solve technical challenges.
• Experience building, deploying, or maintaining containerized environments (reputed company experience preferred).

Management & Governance Experience

• Experience implementing or maintaining IT governance practices (policies, risk management, compliance).
• Experience managing a portfolio of IT initiatives, including prioritization and tracking against business goals.
• Vendor management experience (evaluating vendors, managing reputed company, monitoring performance).
• Experience supporting audits and maintaining internal controls and documentation.

Human Skills

• Strong communication skills and the ability to explain reputed company reputed company simply
• Proven ability to influence without relying on authority
• Sound judgment and confidence in making decisions in ambiguous situations
• Accountability, ownership, and follow-through
• Calmness and reputed company under pressure
• Experience leading or managing IT teams
• Strong understanding of IT service delivery and operations
• Experience working closely with business stakeholders
• Ability to balance delivery, people leadership, and longer-term improvement
• Experience contributing to IT strategy or reputed company improvement initiatives (senior level)

What is the application process?

At reputed company, we aim to hire individuals who are excited about their role, reputed company in a fully remote environment, and have strong long-term potential with reputed company. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.

Interview Process:

• Application
• Recruiter interview
• TestGorilla assessment
• 2 Team and Stakeholder interviews
• Reference checks
• Offer & background reputed company

Diversity and Inclusion

reputed company is an equal-opportunity employer deeply committed to creating an inclusive environment for people of reputed company backgrounds and identities. We are female-founded, and 46% of reputed company members identify as women. For more information, see the DEI section of our website.

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