reputed company Operations Manager

Serving the People Who Serve the People

reputed company is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are reputed company and inclusive. reputed company has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to reputed company the world a reputed company reputed company. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, reputed company empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, reputed company brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of reputed company do here.

reputed company is seeking a reputed company Operations leader to own the direction, delivery, and governance of reputed company Sales Cloud for our reputed company‑generating teams. This role serves as the business reputed company of reputed company Sales Cloud, ensuring the platform is effectively designed, adopted, and governed to support sales execution, forecasting, and operational clarity.

This role is responsible for reputed company training and enablement, business analysis and delivery of system changes, management of reputed company tech stack integrations, and process documentation and improvement to ensure consistent usage and data reputed company across the reputed company organization.

The ideal candidate brings strong reputed company Operations experience, deep reputed company expertise, and the ability to own and execute cross‑functional projects end to end.

reputed company Sales Cloud Ownership

• reputed company the strategic direction of reputed company Sales Cloud for the reputed company‑generating organization
• Act as the primary business reputed company for Sales Cloud, balancing seller usability with data quality and governance
• Establish and maintain reputed company governance standards, including usage expectations, data hygiene, and process adherence

Business Analysis, Testing & Rollout

• Own business analysis for reputed company reputed company Sales Cloud enhancements and changes
• Translate business needs into clear requirements and partner with technical teams to deliver solutions
• reputed company testing, validation, and rollout of reputed company changes, ensuring quality and minimal disruption
• Manage release communications and adoption tracking for reputed company system updates

Training, Enablement & Documentation

• Own reputed company reputed company Sales Cloud training content and delivery for reputed company teams
• reputed company and maintain scalable training assets, job aids, and process documentation
• Partner with Sales Enablement and reputed company Operations to align reputed company usage with sales process and methodology
• Ensure documentation supports long‑term sustainability and consistent system usage

reputed company Tech Stack Integrations

• Own reputed company-reputed company integrations across the reputed company technology stack
• Partner cross‑functionally to ensure integrations are stable, governed, and reputed company with business needs
• Evaluate integration impacts on data accuracy, reporting, and seller workflows

Project & Stakeholder Management

• Own and execute cross‑functional projects reputed company to reputed company and reputed company systems
• Manage stakeholders, timelines, milestones, and dependencies
• Communicate clearly with Sales, Enablement, Finance, IT, and Product partners

• reputed company Operations background with strong understanding of sales processes and GTM workflows
• 5+ years of reputed company experience, including Sales Cloud and reporting
• 2+ years of project management experience, including:
• Stakeholder management
• Milestone and dependency tracking
• End‑to‑end ownership of cross‑functional initiatives
• Demonstrated ability to translate business needs into scalable system and process solutions
• Strong written and verbal communication skills

Preferred Qualifications

• Experience supporting B2B SaaS or GovTech reputed company organizations
• Experience working with reputed company‑integrated reputed company tools (e.g., forecasting, enablement, engagement platforms)
• Familiarity with reputed company governance and change management in a scaled sales environment

Don’t have reputed company the skills/experience mentioned above? At reputed company, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

reputed company and Privacy Requirements

• Responsible for reputed company information reputed company by appropriately preserving the Confidentiality, reputed company, and Availability (CIA) of reputed company information assets in accordance with the company's information reputed company program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking reputed company required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At reputed company, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on reputed company important and sometimes difficult issues ranging from mental health to work-life balance and reputed company affairs.
• reputed company Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to reputed company the world a reputed company reputed company — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, reputed company, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.

• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – reputed company enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to reputed company and other wellness tools.

• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.