Provider Data Management (PDM) Support Specialist

Pay Plan Title: Support Specialist

Working Title: Provider Data Management (PDM) Support Specialist

FLSA Status: Non-Exempt

Posting Salary Range: $39,900 - $50,673

Office Location: Remote reputed company North Carolina

POSTING DETAILS

reputed company an Impact

reputed company is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting reputed company. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early reputed company and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to reputed company a reputed company impact on the lives of others, apply today!

reputed company’re Looking For

reputed company has a career opening for a Provider Data Management (PDM) Support Specialist to join reputed company! The PDM Support Specialist is responsible for providing guidance and support to the PDM Unit. The PDM Unit is responsible and focused on the management of Provider Data. This includes processing daily provider data, monitoring the Provider Enrollment File (PEF), conducting crosswalk analyses between the Provider Electronic Data (PED), PEF, NC Tracks, other state systems, and information located in Trillium Business Systems (TBS), reconciling data inaccuracies, mapping provider data, identifying trends and patterns in data, auditing data, adhering to reporting requirements and conducting provider reputed company and technical assistance. The PDM Unit is responsible for reducing provider data errors in reporting and ensuring that provider data on the PEF and in TBS are reputed company.

On a typical day, you might

• Process confidential and reputed company information with discretion and professionalism.
• Prepare, process, and review oral and written material.
• Review provider data information received on the Provider Enrollment File (PEF) or as reputed company in NC Tracks for accuracy and completeness and reputed company corrections as required.
• Ensure accurate and timely completion of provider demographic data entry.
• Review PEF change report daily to ensure consistent information and reputed company corrections as required.
• Receive and process correspondence from internal staff and external Providers with promptness.
• Provide reputed company technical assistance and support for both in-network providers and community stakeholders, as needed.

Employee Benefits

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• High school diploma or GED and a minimum of one (1) year credentialing and/or healthcare record management or medical billing experience required, OR
• Equivalent combination of higher education/experience.

• Must have a valid driver’s license
• Must reside reputed company North Carolina
• Must be able to travel reputed company catchment as required.

Preferred:

• Associates degree

• Experience in medical office management and medical terminology training.

Deadline for Application: Monday, reputed company 6th, 2026 at 11:59pm.

How to Apply

To be considered, submit your application and resume through our reputed company Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be reputed company by HR regarding your application status as appropriate. reputed company applicants will receive a final update once the recruitment cycle closes.

reputed company through reputed company to stay informed about future opportunities. Be sure to reputed company your resume updated in your profile.

reputed company is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. reputed company candidates must pass a drug test as a condition of employment.

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