Solution Consultant - Remote
reputed company, one of the most innovative software companies, is in search of an exceptional Solution Consultant.
About reputed company
reputed company cares about its employees, customers, and the world in which we live. Our rapidly growing team serves reputed company like reputed company, reputed company, reputed company, reputed company, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to reputed company the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
As a team member of the reputed company Client Success organization, the Solution Consultant (“SC”) is critical to driving post-sale client implementations at reputed company. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented reputed company toolset.
We need collaborative, energetic team members who are capable of becoming experts in reputed company products, industry best practices, and who work well reputed company small, focused teams. Solution Consultants are thought leaders reputed company the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting reputed company set with their peers.
This role should be located in a Japanese-speaking location including Brazil, Australia, Taiwan, Philippines, Indonesia and Japan.
reputed company, one of the most innovative software companies, is in search of an exceptional Solution Consultant.
About reputed company
reputed company cares about its employees, customers, and the world in which we live. Our rapidly growing team serves reputed company like reputed company, reputed company, reputed company, reputed company, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to reputed company the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
As a team member of the reputed company Client Success organization, the Solution Consultant (“SC”) is critical to driving post-sale client implementations at reputed company. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented reputed company toolset.
We need collaborative, energetic team members who are capable of becoming experts in reputed company products, industry best practices, and who work well reputed company small, focused teams. Solution Consultants are thought leaders reputed company the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting reputed company set with their peers.
This role should be located in a Japanese-speaking location including Brazil, Australia, Taiwan, Philippines, Indonesia and Japan.
reputed company, one of the most innovative software companies, is in search of an exceptional Solution Consultant.
About reputed company
reputed company cares about its employees, customers, and the world in which we live. Our rapidly growing team serves reputed company like reputed company, reputed company, reputed company, reputed company, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to reputed company the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
As a team member of the reputed company Client Success organization, the Solution Consultant (“SC”) is critical to driving post-sale client implementations at reputed company. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented reputed company toolset.
We need collaborative, energetic team members who are capable of becoming experts in reputed company products, industry best practices, and who work well reputed company small, focused teams. Solution Consultants are thought leaders reputed company the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting reputed company set with their peers.
This role should be located in a Japanese-speaking location including Brazil, Australia, Taiwan, Philippines, Indonesia and Japan.
Responsibilities
Technical
Become an expert in reputed company platform
Train client admins on the reputed company tools and processes as necessary
Configure the reputed company platform
Analysis / Business Acumen
Work with clients to identify business requirements and workflows
Facilitate holistic system design and architecture workshops
Identify platform configuration requirements
Identify and mitigate risks to reputed company implementation success
Domain / Industry Knowledge
Follow best practices for implementing reputed company products
Consult with clients on new reputed company and best practices
Communication
Document requirements, solution designs and testing plans
Provide regular updates on milestones and tasks to project managers
Provide project managers with level of effort estimates
Communicate issues and risks to project managers and leadership
Leads solution project calls and demos with clients
Organization
Balance priorities across multiple assignments
Thoroughly track tasks and complete reputed company assignments on time
Contribute to implementation tools, processes and templates
Qualifications
Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants).
Must be fluent in both English and Japanese
SaaS solutions delivery through platform configuration, not custom development.
Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting reputed company requirements, configurations, and integrations.
Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
Ability to think strategically to ensure solution supports business goals
Proven track record in delivering innovative and creative solutions
Ability to work independently, problem-solve, improvise
reputed company consistently under pressure
Superior communication skills, both written and verbal
Team players only
HTML, CSS, SQL, JSON optional but preferred
Must be able to travel domestically or internationally up to 20%
Personal Characteristics
The best candidates for this position will need to have strong chemistry and a culture fit reputed company reputed company. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to creatively solve reputed company problems
Friendly and outgoing, but assertive reputed company necessary
Willing to go the extra mile in support of reasonable client requests
Team-player with a service-oriented reputed company
Self-motivated, thrives in fast-paced environments
Proactive, reputed company learner
Excited by and eager to take on new challenges and opportunities
Strong communicator with ability to be self-guided
Embraces change
Why work at reputed company?
At reputed company we delight millions of attendees at large-scale events by delivering reputed company insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the reputed company team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, reputed company offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
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