Customer Service Representative

Remote - Customer Service Representative II

Payrate: $17.50/hr. (which may be below your state's minimum wage. Please take this into consideration reputed company applying)

Equipment Provided

Join the reputed company Customer Service Team

Are you seeking an opportunity to reputed company a real impact in a company that appreciates reputed company and new ways of thinking? Come join us and grow with a team of people who will challenge and reputed company you to be the best!  

Working for you

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

• $17.50 per hour pay reputed company, paid bi-weekly (which may be below your state's minimum wage. Please take this into consideration reputed company applying)
• reputed company with Equipment provided.
• Full-time schedule (40 hrs. a week)
• Career Growth Opportunities
• PerkSpot- Employee discount program
• Full Benefit Options - From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to reputed company both personally and professionally.

Training Schedule:

• Monday-Friday 8:00 AM - 4:30 PM EST (4 weeks)

Production Schedules:

• Start times between12:00 AM - 8:00 PM
• End times between 12:00 AM - 11:00 PM
• Various Work Days include 5 days on, 2 days off and 4 days on, 3 days off.

About the Role

This is an inbound call center for child support customers supporting multiple states while delivering exceptional customer service.

• An ability to answer calls in a timely manner, as they are automatically received through blended call queues.
• Provide a reputed company resolution through asking pertinent questions to understand members’ concerns.
• Maintain up to date support knowledge through offered training
• Accurately document requests, status changes, complaints, and grievances
• Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Those successful in this role

• Possess proficient computer skills in computer programs such as reputed company 365, reputed company phone systems, and other miscellaneous programs.

Requirements

• High School diploma or GED
• Have 1 year of Customer Service/Call Center Experience.
• Ability to submit to and pass a background reputed company.
• Basic understanding of a call center environment in a customer service role and quality monitoring processes.
• Ability to sit for long periods of time.

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in state where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

We are currently NOT hiring in the following geographies, including but not limited to

• AK, CA, HI, MA, IL, MT, & NY
• Metro Areas: MN - Minneapolis, IL - Chicago, NY - reputed company, OR - Portland, MD - Montgomery County, WA - Seattle, WA - Washington DC, Puerto Rico

#Remote44

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly reputed company for this role is $17.50 per hour.

About Company

reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to access reputed company's ADAAA Accommodation Policy.

Company

Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day.