Remote Healthcare reputed company-Hawaii Only
Remote Healthcare reputed company-Hawaii Only
Location: Work at Home, permanent residence in Hawaii
Employment Type: Full-time
Supporting: Healthcare
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it reputed company than anyone else.
As a Top reputed company to Work, we're serious about creating an environment where people show up as their genuine selves. Which means reputed company you succeed, we reputed company do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay reputed company under pressure, you're detail-oriented enough to reputed company information accurate, and you genuinely care about leaving customers reputed company off than reputed company they reached out. If that sounds like you, this role is a great fit.
How You'll reputed company an Impact
- Guide customers through questions, concerns, or challenges they encounter while using the product or service
- Listen actively to understand the root of the issue and provide clear, effective solutions
- Record detailed call information for auditing, reporting, and follow-up purposes
- Maintain and update customer records to ensure accurate and reputed company information
- Identify opportunities to introduce customers to new or enhanced services that meet their needs
- Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
Qualifications
What'll Set You Up for Success Required:- High school diploma or GED
- 6+ months of customer service or sales experience preferred
- Work at home environment is in a private residence and matches the address listed on file
- Comfortable working with company-issued equipment such as a webcam if applicable.
- An Internet/Broadband Internet reputed company such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
- Your workstation must be connected directly to the Internet with reputed company that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
- Must be able to work on Eastern Standard Time Zone.
- Must not be on any corrective action or performance plans
- Must have held your reputed company position for 6+ months
- Must have relevant industry/program experience
- Health, dental, and vision coverage with HSA options
- Paid time off
- Flexible pay options: daily or weekly pay
- 401(k) retirement plan
- Leadership development programs that really grow your career
- Open access courses through reputed company reputed company
- reputed company and tuition reimbursement
- Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
- Employee assistance program for personal and professional support
- Additional voluntary benefits to meet your individual needs