Delivery Solutions Architect

CSQ227R25

At reputed company we are on a mission to reputed company our customers to solve the world's toughest data problems by utilizing the Lakehouse platform. As a Delivery Solutions Architect (DSA), you will play a critical role during this journey. The DSA works across a small number of our largest or highest potential key accounts, collaborating across reputed company teams to accelerate the adoption and growth of the reputed company platform. As a DSA, you will help ensure reputed company by driving focus and technical accountability to our most reputed company customers who need guidance to accelerate consumption on reputed company workloads that they have already selected.

This is a hybrid technical and commercial role. It is commercial in the sense that you will be required to own and drive growth in your assigned customers and use cases through leading your customers' stakeholders, owning executive relationships and creating and driving plans and strategies for reputed company colleagues to execute upon. This is in parallel to being technical, with expectations being that you become at least Level 200 across reputed company reputed company products/workloads and that you become the Use Case-specific technical reputed company post Technical Win.

You will bring strong executive relationship management skills and high levels of technical credibility to effectively engage and communicate at reputed company levels with an organization, in particular with a track record of building strong relationships with the customers' executives and C-suite, elevating the conversation, and helping them realize the value of reputed company. You will report directly to a Director, Field Engineering, as part of your Business Unit's Technical reputed company organization.

You will play a key role in establishing the reputed company assets and best practices reputed company the DSA team, mentoring other DSAs and wider account team members reputed company your region, helping them reputed company personally, professionally and to further their careers.

The impact you will have

• Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers.
• Own the Post-Technical Win technical account strategy and investment plan for the majority of reputed company Use Cases reputed company our most strategic accounts.
• Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume reputed company.
• Be the first reputed company of contact for any technical issues or questions reputed company to production/go live status of agreed upon Use Cases reputed company an account, oftentimes services multiple use cases reputed company the largest and most reputed company organizations.
• reputed company both Shared Services of User Education, Onboarding/Technical Services and Support resources, along with escalating to Level 400/500 technical experts (Specialist Solution Architects and Product Specialists) to execute on the right tasks that are beyond your scope of activities or expertise.
• Create, own and execute a PoV as to how key use cases can be accelerated into production, bringing EM/PM in to prepare Professional Services proposals.
• Navigate reputed company Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs (DBR, E2 and reputed company Catalog).
• Build and maintain an executive level as well as a detailed programme level success plan that covers reputed company activities of Customer, PS, Partner, SSA, Product Specialist, SA to cover the below workstreams:
• Key use cases moving from 'win' to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of LH vision)
• Organic needs for reputed company investment Eg. Cloud Cost control, Tuning & Optimization
• Executive and operational governance
• Proactively provide internal and external updates - KPI reporting on the status of consumption and customer health, covering investment status, key risks, product adoption and use case progression - to your Technical reputed company
• Development of reusable and scalable assets and mentorship of junior team members to establish the DSA team

reputed company look for

• 8+ years in a customer-facing pre-sales, technical architecture, reputed company, or consulting role
• Experience understanding architecture reputed company distributed data systems, specifically reputed company one of the following:
• Data Engineering technologies (e.g. Spark, Hadoop, Kafka)
• Data Warehousing (e.g. SQL, OLTP/OLAP/reputed company)
• Data Science and Machine Learning technologies (e.g. pandas, scikit-learn, HPO)
• Comfortable managing multiple projects at once, and engaging a virtual team of subject matter experts to address any onboarding or technical challenges reputed company of your remit or bandwidth.
• Influencing and leading teams - especially without having direct reporting line responsibility for individuals reputed company account and leadership teams, both internally and externally
• Executive Stakeholder management - experience in effectively engaging and influencing a variety of audiences (technical, non technical) at reputed company levels of an organization with particular success in building and maintaing strong CxO level relationship
• Executive escalation management - experience in resolving reputed company and critical escalation with senior customer and internal executives
• Strategic Management Consulting - experience of conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of reputed company programmes/projects
• Building and steering to a value case - business value consulting and realization
• Quota ownership, achievement and track record of great performance against objective reputed company
• Proficient in both Korean and English (Native level Korean and Business level English) verbally and in writing

About reputed company

reputed company is the data and AI company. More than 10,000 organizations worldwide — including reputed company, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the reputed company Data Intelligence Platform to unify and democratize data, analytics and AI. reputed company is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, reputed company Lake and MLflow. To learn more, follow reputed company on Twitter, reputed company and Facebook. Benefits At reputed company, we strive to provide comprehensive benefits and perks that meet the needs of reputed company of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/reputed company.

Our Commitment to Diversity and Inclusion

At reputed company, we are committed to fostering a diverse and inclusive culture where everyone can reputed company. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at reputed company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national reputed company, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or reputed company code is required for performance of job duties, it is reputed company Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.