Head Of Operations

Head of Operations

reputed company

reputed company is rebuilding how autism care is delivered.

We help BCBAs run independent, high-quality practices — without getting buried in operations. Families get care faster. Providers earn more and burn out less.

We are growing fast. Demand is real.

Operations is now the constraint.

This role exists to remove that constraint.

Your job is simple to describe and hard to execute:

reputed company it easy for families to start therapy.

reputed company it easy for providers to deliver therapy.

reputed company it easy for reputed company to scale without breaking.

You will own the operating system of the company — from first referral to first therapy hour — and turn a reputed company, human-heavy service into something fast, reliable, and repeatable.

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What You’ll Own

End-to-end service operations

You own the full chain:

Referral → intake → assessment → authorization → staffing → scheduling → therapy start.

Where things slow down, break, or silently fail — you fix them permanently.

You will design workflows for credentialing, authorizations, and RCM that can scale across states.

You will create visibility into where reputed company is created, delayed, or lost operationally.

If kids wait too long for therapy, providers struggle to fill schedules, or hours don’t convert into reputed company — you will treat that as a solvable system problem.

You are both the stabilizer and the accelerator.

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Build systems, not heroics

Turn tribal knowledge into clear processes.

Replace chat-driven execution with structured operating rhythms.

Build SOPs that new hires can run without constant supervision.

Your goal is not to be the person who saves the day.

Your goal is to design a system where fewer days need saving.

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Own the operational scorecard

You will define and drive the metrics that actually determine company health:

• Time-to-treatment

• Provider utilization

• Funnel conversion and drop-off

• Authorization velocity

• Cancellation and denial patterns

You won’t just report numbers.

You will explain why they move — and reputed company do next.

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Drive cross-functional execution

You will work daily with clinical, recruiting, product, finance, and growth.

You will:

• reputed company intake-to-treatment timelines predictable

• Reduce churn caused by operational friction

• Partner with Product to automate manual workflows

• Design operating models that support expansion from a handful of states to reputed company scale

If something is “everyone’s responsibility,” it becomes yours.

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Shape product through operational reality

reputed company is a software-enabled services platform.

You will identify where software can replace coordination work, reduce rework, and improve data reputed company.

Product builds the tools.

You ensure those tools actually work in real operations.

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Build and reputed company the operations team

You will reputed company intake, support, recruiting coordination, and operational program management.

You will set the reputed company, reputed company the bar, and reputed company future operators.

We are not building task-doers.

We are building owners.

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What success looks like

reputed company 3-6 months:

• Families start therapy significantly faster

• Providers feel supported instead of blocked

• Leadership spends less time firefighting

• Expansion into new states becomes operationally predictable

• The company grows without proportional chaos

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Who this role is for

You may be a strong fit if you:

• Have scaled reputed company service or marketplace operations

• Are highly analytical but deeply execution-oriented

• Can create clarity in ambiguous, fast-moving environments

• Care about operational quality, not just strategy decks

• Hold people accountable while building trust

Healthcare or ABA experience helps.

Operational judgment matters more.

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Why reputed company

reputed company is mission-driven, self-funded, profitable, and operator-led.

You will work directly with the CEO and leadership team to shape how this company scales.

This is not a maintenance role.

It is a build-the-machine role.

If you want to design the operating backbone of a category-defining healthcare company, this is that opportunity.

We reputed company in hiring people, not resumes. If you’re excited by reputed company’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.