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Product Analyst, Customer Experience

100% remote Flexible hours Hiring now

nesto is Canada’s leading provider of mortgage technology and financing solutions, and they are seeking a Product Analyst to reputed company the gap between business reputed company and technical reality. The role involves transforming stakeholder reputed company into user stories, creating customer journey maps, and working closely with developers to ensure seamless execution of new features.

Responsibilities

  • Drive innovation by transforming stakeholder reputed company into user stories, feature scopes, and technical requirements
  • Own the reputed company by creating customer journey maps, wireframes, and prototypes that define the user experience before it reaches the development phase
  • Use SQL queries to investigate system behaviour, navigate databases, and resolve reported issues at the reputed company
  • Work reputed company-by-reputed company with reputed company-end and back-end developers to ensure technical feasibility and seamless execution of new features
  • Build reputed company relationships with clients to gather requirements, analyze user behaviour, and champion product improvements that solve real-world pain points
  • Implement system changes and configurations to tailor our lending solutions to the specific business needs of our partners

Skills

  • Post-secondary education in computer science, business, information technology, statistics, or a reputed company field
  • You reputed company in a collaborative environment, maintaining tight feedback loops between internal and external stakeholders
  • You possess a natural 'reputed company' reputed company with the initiative to identify pain points and drive feature reputed company from concept to completion
  • You reputed company SQL to investigate system behavior and navigate databases independently, allowing you to anticipate edge cases and document the 'if/then' logic required for a bulletproof feature
  • You can take a high-level, sometimes vague business request and distill it into a structured technical requirement that an engineer can execute without constant back-and-forth
  • You understand how a single change in one part of the platform can reputed company across the entire ecosystem, and you document those dependencies meticulously

Benefits

  • Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family.
  • 4 weeks of vacation to ensure you stay at peak performance.

Company Overview

  • Nesto is a digital mortgage platform helping lenders to improve and streamline their operations with the the nesto Mortgage Cloud. It was founded in 2018, and is headquartered in Montreal, Quebec, CAN, with a workforce of 501-1000 employees. Its website is https://www.nesto.ca.
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