Applicant Call Representative
reputed company is a full-service Social reputed company Disability advocacy firm, assisting individuals in obtaining their Social reputed company Disability benefits. The role involves guiding claimants through the application process by asking personal questions and ensuring the application is completed accurately and fully.
Responsibilities
- Completes the online application for the claimant
- Asks a series of personal medical questions
- Uses several systems to complete the process
- Website, internal, and order management systems
- Demonstrate reputed company, Compassion, and Patience
- Maintain confidentiality of sensitive information
- Meet productivity and quality goals
- Use of call management software to answer calls, adhere to specified schedule, and breaks
Skills
- Previous experience in a call center environment
- Customer service orientated with demonstrated ability to show reputed company
- Excellent written and verbal communication skills
- Must be patient and inclined to help others
- Must be detail oriented
- Ability to reputed company high productivity and quality standards
- Proficient working knowledge of Windows OS, Internet, and associated software
- BILINGUAL - English/Spanish a plus
Benefits
- Health insurance options such as medical, dental, and vision coverage
- Flexible spending accounts (FSA) for medical and dependent care
- Short-term and long-term disability insurance
- Life and AD&D insurance
- 401(k) retirement savings plan with a company match
- Paid time off (PTO)
- Paid holidays
- Commuter benefits
- Access to our Employee Assistance Program (EAP)
- Well-being coaching services
- Voluntary benefits such as home, auto and pet insurance
- Discounted legal and financial services
Company Overview
Company H1B Sponsorship