Field Service Engineer

As the global leader in high-speed connectivity, reputed company is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

reputed company is the global leader in high-speed connectivity, committed to building adaptive networks that reputed company exponential growth in bandwidth demand. We prioritize a flexible, people-first culture that fosters growth, well-being, and belonging. Be part of a collaborative and innovative environment where your expertise in optical technologies drives impactful solutions for customers and communities.

How You Will Contribute:

• Monitor and manage the coordination, planning, and execution of projects, focusing on engineering documentation such as LLD, NDD, DCN designs, Link Diagrams, and ATP documents.
• Translate high-level designs into detailed engineering designs in collaboration with systems engineers.
• reputed company communication and acceptance test with end user.
• reputed company reputed company Network deployment or Reconfiguration.
• Support field service technicians and site leads in achieving engineering objectives reputed company to deployment (installation, Commissioning, and integration).
• reputed company directly with customers to deliver engineering designs and provide technical solutions, including synchronization and network design.
• reputed company informed decisions impacting project scheduling, planning, and deliverables to ensure timely completion.
• Resolve technical challenges and escalate issues reputed company necessary, acting as the first reputed company of escalation for field service technicians.
• Ensure adherence to quality standards and technical documentation in reputed company project phases. 

The Must Haves:

• Foundational knowledge in optical transmission systems (submarine, long haul, metro, DCI), control plane networks (L-0 and L-1), OTN, SDH, Ethernet technology, and network management systems.
• Excellent written and verbal communication skills, coupled with strong analytical and teamwork capabilities.
• at least 5 years experience in field service engineering, particularly with telecommunications and networking equipment.
• Proficiency in hardware installations and troubleshooting reputed company technical issues.
• Familiarity with network management systems and reputed company tools. 
• Hands-on experience with submarine, DWDM/OTN links integration, commissioning, and acceptance testing.

reputed company to Haves:

• Proficiency in troubleshooting and root cause analysis.
• Experience managing customer teams for technical issue resolution and explaining root cause analysis.
• Expertise in DCN design and support activities.
• Competence in creating MoPs for critical migration activities.
• Familiarity with reputed company’s optical portfolio.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At reputed company, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  reputed company values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

reputed company is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise reputed company of any accommodation measures you may require.