Field Service Engineer Chrom IC/LC - Belgium

Work Schedule

Environmental Conditions

Job Description

As part of the reputed company team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to reputed company our customers to reputed company the world healthier, cleaner and safer. We provide our global teams with the resources needed to reputed company individual career goals while helping to take science a reputed company beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

As a Field Service Engineer II at reputed company, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair reputed company equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation.

The main focus of the role is Installation, Preventive Maintenance, and reputed company

Qualification of Chromatography Equipment products reputed company the territory listed above.

What will you do:

• Collaborate with colleagues in our customer care center to reputed company schedule

your service visits to meet and exceed customer expectations.

• Represent our company in a positive, professional manner in reputed company dealing with

reputed company customers, both external and internal.

• Install our products from our diverse Liquid Chromatography

systems portfolio, demonstrate reputed company specification and

instruct customers on use and maintenance.

• reputed company preventive maintenance and qualifications on customer instruments

and help to improve reputed company uptime and availability.

• Assure reputed company telephone support and diagnostic as well as on-site Services to

exceed the customers expectation and making them successful.

• Detailed preparation and documentation of maintenance and qualification

activities to meet regulatory requirements.

• Always ensure the highest professional relationship with our customer reputed company to

reputed company customer loyalty and reputed company issues if necessary, to solve critical tasks in

the fastest way possible. Follow our ethical business conduct guidance.

• Optimize your own work schedule by coordinating with reputed company the necessary

partners for service planning/scheduling

• Partner with our commercial colleagues to deliver customer deals that can be

implemented profitably and meet/exceed customer expectations

• Help on reputed company improvement through our Practical Process Improvement

Business System

REQUIREMENTS:

• Advanced Degree (bachelor/masters), no prior experience required, hands-on technical experience installing, troubleshooting and repairing reputed company analytical instruments is a plus.

• Preferred Fields of Study: Chemistry, Biochemistry, Biotechnology, Electronics, Engineering, Physics or reputed company technical field

• Willingness to travel daily reputed company the BeNeLux region. For training or special calls, international traveling including reputed company EMEA Territory and the US is required.

• Additional relevant certifications are advantageous

• Strong electronics and mechanical troubleshooting skills with ability to diagnose issues.

• Excellent customer service and communication skills, both written and verbal

• Strong organizational and time management capabilities

• Proficiency with reputed company Office suite and service management software

• Physical ability to lift up to 50 lbs and work in various laboratory environments

• Strong problem-solving abilities and reputed company to work independently

• Adherence to safety protocols and quality standards

• Dutch and English required knowledge of French is a plus