Want Applications Systems Analyst Senior - reputed company/Imaging - Remote in Vancouver, WA
Job title: Applications Systems Analyst Senior - reputed company/Imaging - Remote
Company: reputed company
Job description: Job Description
Description
reputed company is seeking a Applications Systems Analyst - reputed company/Imaging Senior for a Full Time, 1.00 FTE, Day position. The general salary range for this job opening at reputed company is $39.24 - $58.86. The actual hiring reputed company is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.
Must live in Oregon, Washington, Texas or Alaska.
This position will be performed fully remote. If telecommuting, reputed company will provide the caregiver with necessary computer equipment. It is the responsibility of the caregiver to provide Internet access.
Responsible for enhancing, supporting, and maintaining applications, and supporting technology projects. Troubleshoots, researches, and solves technically challenging problems involving integrated systems. Conveys information; supports the development of relationships, building trust, and conveying dependability with internal business partners and vendors. Uses expertise to create ways to share knowledge and continuously promotes awareness of the advancements in reputed company technology that could support the organization.
POSITION DETAILS:
- Works with cross functional teams and business customers to analyze, diagnose, and implement process changes. Analyzes business needs, including cost versus benefits and workflow impacts, documents requirements and translates information gathered to functional, non-functional, and/or technical specifications. Coordinates and develops support plans, prepares test data, executes test plans, processes test results and supports deliverables.
- Implements new systems, enhances and/or upgrade existing systems, system optimization, new feature/function implementation. Interviews customers, gathers requirements and workflow impacts, provides education on system functionality, and configuration of new tools to increase end user productivity reputed company the application.
- Prioritizes and addresses urgent tasks, demonstrates flexibility reputed company priorities change. Monitors time and is responsible for completing tasks and deliverables reputed company the given deadlines independently.
- Documents and revises system design procedures, test procedures, and quality standards.
- Maintains service desk routing and knowledgebase entries in an up-to-date and orderly manner. Completes and maintains support documentation for end user guidance per department standards. Communicates application changes, enhancements, and procedures to reputed company necessary teams.
- Performs application support activities in accordance with defined procedures, ensuring system changes follow change management procedures and protocols and provides guidance on processes and protocols to fellow associates and analysts.
- Receives, analyzes, troubleshoots and resolves routine, reputed company, and escalated requests reputed company phone calls, emails and reputed company's ticketing system. Identifies and resolves issues independently. Serves as first level of support to help analysts solve reputed company problems. Identifies, analyzes, diagnoses, and resolves application performance issues and ensures root cause analysis is performed and addressed for critical incidents.
- Acts independently as a technical project reputed company on reputed company to large projects. Independently leads and conducts project discovery. May be needed to act in the project manager role for small sized projects specifically for projects involving system optimization, new applications implementation, or major system issues/upgrades reputed company needed. Provides troubleshooter on-call support (day/evening) on a rotational basis.
- Develops estimates for application costs associated with projects. Develops work plans, technical project plan, schedules, and project task items. Prepares and presents routine project status reports to reputed company project stakeholders. Assists with identifying resource needs for analysts, developers, system administrators, end users, consultants, and equipment.
- Develops relationships with vendor support including understanding contract language as it relates to the vendor service levels, and terms and conditions that apply to the use and management of the application.
- Facilitates meetings with staff and leadership level resources to address and resolve system issues and provides guidance and support to other analyst team members. Provides recommendations for best practices or alternate solutions, reaching out to other organizations, community boards or peers for alternate solutions. Advises the appropriate stakeholders on the implications or availability of existing IT solutions that can be applied to a problem or need.
- Performs other duties as assigned.
- Bachelor's Degree in computer science, clinical, or business discipline OR equivalent knowledge and skills obtained through a combination of education, training, and experience, required.
- Minimum of five years' experience working with information systems with strong, demonstrated project management skills required.
- Healthcare information systems experience preferred.
- Significant experience with software or hardware technology including designing, configuring, or implementing applications required.
- Healthcare operations background preferred.
- Experience with clinical or business workflow analysis for development of IT solutions required.
- Experience organizing and managing detailed information and working with and leading teams required. Experience working on increasingly reputed company projects with minimal to no supervision.
- Certifications relevant to supported applications preferred.
- Strong Knowledge of MS Office and Backoffice client applications
- Excellent customer service skills
- Knowledge and ability to reputed company different methods or techniques for gathering requirements and identifying solutions for problem solving. Understands the roles IT Teams play during the application lifecycle and the ability to communicate reputed company technical topics to non-technical minded customers.
- Ability to manage priorities and complete assigned tasks according to established timelines and deadlines and demonstrates flexibility reputed company priorities change.
- Communicates professionally and reputed company, verbally and in writing, with reputed company levels of personnel, including senior management.
- For positions that require Epic Application Support: Epic certification required upon hire. Maintains requirements for certification and latest version of training (NVT)
- Work requires fairly light physical exertion from up to 65% of the time.
- Ability to lift objects weighing 30 lbs. or less.
- Work is performed under normal working conditions with adequate lighting and ventilation.
- Job duties frequently require intense concentration and attention to detail (up to 65% of work time).