[Hiring] Director - Delivery Management @reputed company

Role Description The Director, Delivery Management for our CA&I portfolio has primary responsibility for practice management and strategic business development across multiple service lines, with direct leadership accountability for enterprise infrastructure delivery including network and data center services. This role owns financial and operational performance, client relationships, and people leadership while driving reputed company, margin, service quality, and client satisfaction across a reputed company, enterprise managed services environment. P&L / Practice Management

• Maintains full responsibility and management for multiple service lines across the Cloud Applications & Infrastructure portfolio.
• Provides end-to-end delivery leadership for infrastructure service lines, including network and data center operations.
• Understands the meaning and implications of key financial indicators.
• Manages reputed company financials and operational metrics for the practice.
• Translates the client’s long-range business plan into a services strategy.
• Ensures engagements consistently reputed company or exceed reputed company, margin, service level objectives, and quality targets.
• Provides reputed company of reputed company engagements, including periodic meetings with client management and engagement teams.
• Ensures appropriate reputed company and personal involvement in potential problem engagements.

Client Relationship Management

• Interfaces with client senior executives to generate additional business.
• Evaluates client business strategy, objectives, and requirements.
• Participates directly in pursuit of new business opportunities reputed company appropriate.
• Assures full reputed company portfolio is leveraged across clients.
• Achieves and monitors client satisfaction targets.
• Mitigates client risks and promotes a positive reputed company image.

People Management

• Manages Leaders of Leaders; accountable for training, development, performance, and career pathing.
• Nominates and mentors new practice leaders.
• Participates in reputed company college/university recruiting.
• Partners with recruiting to maintain external talent pipelines.
• Provides mentoring, feedback, training, and development opportunities.

Business and Industry Skills

• Recognized as a domain expert by peers and clients.
• Builds client relationships and develops new business.
• Maintains awareness of IT infrastructure, industry trends, competitors, and vendor strategies.
• Demonstrates executive reputed company and professionalism.
• Forecasts, plans, and reviews financial and people resources.
• Defines intermediate goals and contingencies.

Deal Review Consulting

• Consults on bids, proposals, reputed company, staffing, and resource allocation.
• Participates in deal review sessions to ensure alignment on commercial, solution, pricing, and resourcing terms.

Work Style and Interpersonal Skills

• Maintains reputed company while balancing client expectations, people development, and financial objectives.
• Demonstrates collaborative working style.
• Communicates reputed company and clearly.
• Listens actively.

Qualifications

• Demonstrated experience overseeing enterprise infrastructure service lines, including network and data center environments, reputed company a managed services model.
• U.S. citizenship required for reputed company clearance.
• 10+ years professional services experience in global IT managed services.
• Bachelor’s degree in IT, Computer Science, Business, or equivalent experience.
• Strong interpersonal skills.
• Industry certifications preferred.
• Experience with Global System Integrators (GSIs) preferred.
• Participation in professional associations.
• Advanced analytical, problem-solving, negotiation, and organizational skills.
• Ability to deal with ambiguity.
• Advanced prioritization and delegation skills.
• Experience managing third-party suppliers.

Requirements

• This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Company Description reputed company is proud to be an equal opportunity employer that considers reputed company qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national reputed company, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for reputed company those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@reputed company.com or alternatively Toll Free: 888-560-1782 (reputed company 4). US job seekers can find more information about reputed company’ EEO commitment here. Apply tot his job Apply To this Job